Process Analyst II

As a Process Analyst at GEICO, you will work closely with business stakeholders to analyze data and drive business insights for process improvements. Your role will involve identifying inefficiencies, developing solutions, and implementing changes to enhance operational performance. You will play a critical role in ensuring that our processes are optimized to support the company's strategic goals.

• Multiple locations eligible for this posting
  
  

Responsibilities

• RESEARCHES current state of processes related to underwriting decisions and customer interactions. DOCUMENTS and PRESENTS analysis with process maps and other techniques.
• ANALYZES standardization, automation, execution, usability, quality and training when determining solutions and root causes.
• INTERPRETS technical systems documentation, filings, guidelines and/or other resources to identify root cause and scope.
• CONDUCTS cost and value analysis and IDENTIFIES opportunities to improve underwriting results and procedures.
• Create detailed reports and dashboards to support decision-making processes.
• CONDUCTS detailed systems research in production and lower environments for understanding underwriting processes.
• WORKS with intra- and cross-departmental teams to gather data and to define metrics, guidelines and strategies for effective use data.
• UTILIZES basic quantitative analysis techniques to drive decision making. INTERPRETS and PRESENTS data findings creatively in a variety of formats.
• RECOMMENDS and IMPLEMENTS training, process changes, modifications to business rules, implementation of new technology, or a combination of all four for underwriting projects.
• DEVELOPS business requirements in partnership with Tech org and DEVELOPS use cases for testing/validation pre- and post-implementation.
• ASSESSES reference materials for usability and design. CREATES improved materials based on review and IMPLEMENTS updates for reference material, including underwriting guidelines and information management.
• PRESENTS and DEFENDS recommendations to all levels of the organization in clear business language.
• WORKS with stakeholders to obtain approvals and IDENTIFIES all impacted areas for training and communication needs.
• DEVELOPS monitoring and control plans, project plans and detailed and complete requirements and works with Tech org and other business partners to implement changes.
• ASSISTS with training new analysts on key functions.
• ADHERES to the Code of Conduct, company policies, and operating principles.
• MEETS attendance standard at business location to perform necessary job functions and to facilitate interaction with management and co-workers.
  
  

Qualifications

Pass an analytical skills exam and complete pre-work

Ability to work in cross-functional teams

Highly motivated and driven to impact the results of the company

Proficient in Microsoft Excel, Word and PowerPoint

Must be able to work both independently and in a team environment

Must be able to multi-task

Must be able to learn and apply large amounts of technical and procedural information

Must be able to communicate effectively verbally and in writing

Advanced proficiency in Excel, Power BI, SQL, and SAS.

Preferred Qualifications

CPCU certification or progress toward certification

Bachelor's degree or actively pursuing

Annual Salary

$65,600.00 - $129,150.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
  
  

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.