Practice Manager - (Bilingual Spanish)

Claremedica


Date: 8 hours ago
City: Homestead, FL
Contract type: Full time
Description

Essential Functions

  • Oversee and optimize operational efficiency and effectiveness of the care center
  • Lead strategic planning, resource management, and collaboration with teams
  • Ensure high-quality patient care, profitability, and operational excellence

Duties and Responsibilities

  • Drive best-in-class patient experience and satisfaction initiatives
  • Manage Care Center P&L, budgets, and financial performance
  • Analyze data to improve care center quality and profitability
  • Resolve operational issues and ensure team performance
  • Train, lead, and develop staff (MAs, Front Desk, Referral Coordinators)
  • Execute strategic plans and goals
  • Collaborate with department leaders (Ops, VBC, Finance, HR)
  • Maintain patient flow and implement corrective actions as needed
  • Ensure compliance with policies, procedures, and regulations
  • Proficient in staff tasks to provide training and corrective feedback

Qualifications

Supervisory Responsibilities

Yes

Qualifications

  • Bachelor’s in healthcare or business administration (Master’s a plus)
  • 3+ years in healthcare operations management
  • 2+ years managing medical clinics or facilities
  • Strong leadership, team-building, problem-solving, and decision-making skills
  • Ability to manage multiple priorities and short deadlines
  • Proficiency with EMR, phone systems, Microsoft Office (Excel, Word, PowerPoint, Outlook), PowerBI

Working Conditions

  • General office environment
  • Frequent local travel, occasional overnight travel

Physical Demands

  • Walking, standing, sitting, climbing, kneeling, talking, hearing
  • Lifting up to 15 lbs
  • Frequent driving and computer use
  • Exposure to variable weather

Work Environment

  • Moderate noise level
  • Minimal hazards

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