People Experience & Event Specialist

Description

SUMMARY

DI is dedicated to eliminating mediocre experiences and creating remarkable ones. Our team exemplifies this commitment daily. Reporting to the Community Engagement Director, the person in this role takes pride in ensuring that both the guest and employee experience is consistently remarkable! This position is essential in showcasing DI’s purpose: To Liberate People from Mediocre Experiences.

Hospitality & Client Experience

ESSENTIAL RESPONSIBILITIES/FUNCTIONS may include but are not limited to:

Create a standout experience for employees and clients by delivering exceptional service and hospitality.

• First Face of DI: Sets the tone by energetically, warmly and professionally greeting all guests and employees
• Facility Oversight: Partner with facilities and cleaning crews to ensure the lobby and employee kitchen and breakrooms are clean, organized, and inviting at all times.
• Employee Touchpoints: Coordinate and distribute birthday, baby, and bereavement gifts in collaboration with the People Team.
• Food & Beverage: Lead the setup and service of food, drinks, and gifts for client meetings and events. Manage related budgets with sales and client teams.
• Event Planning & Tours: Organize monthly team lunches and internal events with creative, budget-conscious solutions. Work alongside team members to schedule tours and tour guide schedules.
• Meeting Support: Handle setup and breakdown of client meetings and special events to ensure seamless execution.
• Office Projects: Assist with planning and execution of special office initiatives as needed including managing monitor communications.
  
  

Receptionist Duties

Act as the first point of contact for visitors and callers, delivering an exceptional and professional front-desk experience.

• Call Management: Promptly answer and warmly greet all incoming calls, routing them efficiently to the right contact.
• Visitor Experience: Keep the lobby clean, organized, and welcoming. Ensure the Welcome Board is accurate and up to date.
• Stock & Amenities: Maintain a tidy storage space and keep lobby supplies—snacks, beverages, safety items—well-stocked and orderly.
• Office Supply & Mail Oversight: Order and manage office and breakroom supplies. Collect and distribute mail and packages.
• Admin Support: Generate reports and support special projects that improve DI’s daily operations.
  
  

Knowledge/Skills/Abilities

• Is a naturally enthusiastic people person who communicates with warmth and sincerity
• Takes ownership of tasks and sweats the details while having strong time management
• Maintains a professional appearance and demeanor
• Has critical-thinking skills
• Thrives in a fast-paced, client-focused environment
• Calm under pressure and quick to solve problems or help
• Curious, proactive, and always looking for better ways to do things
• Strong communicator, both written and verbal
• Dependable, trustworthy, and service-minded
• Ability to exercise discretion with confidential information
• Excellent organizational and time management skills
• Positive, flexible attitude with a “yes, and” mindset
  
  

Education/Certifications/Experience

• 3-5 years of experience or education in a hospitality, event coordinator and/or administrative role required
• Past experience with supply order and budget management is a plus
• Proficiency with Microsoft Office and Excel
• Exposure to or aptitude to learn other software systems as needed
  
  

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The employee is occasionally required to reach with hands and arms and stoop, kneel, climb, crouch, or crawl
• The employee must be able to occasionally lift and/or move up to 50 pounds
• Specific vision abilities required for this job include close vision, distant vision, color vision, peripheral vision, depth perception and the ability to adjust focus
• Employee must be able to talk and hear
  
  

WORK ENVIRONMENT

Due to our onsite Fabrication process, the work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. While performing the duties of this job, employee may be exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles and outside weather conditions.

INTERESTED IN JOINING OUR TEAM?

Permission to play at DI starts with the ability to be a team player, possess a positive attitude while under a tight deadline and demonstrate an uncommon commitment to your work. Please visit our website (www.dimin.com) to see some of the amazing work we do!

This is an hourly (non-exempt) position. DI offers a full benefit package including Medical, Dental and Vision insurance along with Short and Long Term Disability, Life Insurance and Supplemental Accident, Critical Illness and Hospital Indemnity. Additionally, we offer a 401(k) with a match, Health Savings Account match, Paid Time Off (PTO), 7 paid holidays plus an employee chosen Floating Holiday annually, and paid Parental Leave.

In 2018, DI incorporated the Great Game of Business principles into the way we do things. The program is designed to create a business of business people, provide transparency into company performance and directly tie daily behavior to impact DIs performance. GGOB allows for the potential of quarterly bonuses as company goals are achieved.

Please submit a cover letter, resume and salary requirements. No phone calls please. For more information about working at DI and a full list of available opportunities, please visit