Patient Intake Specialist- Winston-Salem, NC

Position Summary: Speechcenter, A Sidekick Company is seeking an experienced Patient Intake Specialist to join our team at our pediatric speech therapy clinic in Winston-Salem, NC. The ideal candidate will have experience submitting Medicaid and commercial insurance authorizations, data entry, fax processing, collecting copays, and scheduling, while providing exceptional support to our administrative and clinical teams.

The Patient Intake Specialist is expected to maintain Speechcenter, A Sidekick Company’s mission and vision: To empower our clients to live full and purposeful lives, and to be the pediatric therapy provider, partner, and employer of choice in the schools and communities we serve.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Insurance Authorizations: Submitting Medicaid and commercial insurance authorizations in a timely manner.
• Patient Check-in Assistance: Greeting patients, collecting co-pays, verifying information with families, answering phones, checking voicemails, assistance with scheduling and rescheduling appointments.
• Patient Ledgers: Maintain and update patient ledgers to ensure accurate billing information and payment history.
• Administrative: Data entry and fax processing.
• Collaboration: Work closely with the clinical team, office staff, and management to provide support.
• Confidentiality: Maintain patient records and confidentiality, adhering to HIPAA guidelines. Previous experience with Electronic Medical Records (EMR) is preferred.
  
  

Computer Skills

• Intermediate to advanced level computer skills required
• MS Office 365, SharePoint, and Excel are preferred
  
  

Language Ability

• Effectively respond to questions from office staff and clinic team
• Respond effectively to time-sensitive inquiries
  
  

Reasoning Ability: Strong organization and documentation skills with an ability to multitask, manage and prioritize multiple and competing projects

Work Environment: The Billing Specialist will work at the clinic in Winston-Salem Monday-Friday, with the option to work remotely on occasion. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This may include but is not limited to: Sitting, standing, lifting, reaching, squatting, climbing stairs, kneeling, and moving light furniture may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Speechcenter, A Sidekick Company is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all applicable Federal and State laws, regulations, and executive orders regarding nondiscrimination and affirmative action with our hiring activities. We do not discriminate on the basis of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status.

The Pay Range For This Role Is

20 - 20 USD per hour(Winston-Salem, NC)