PATIENT FLOW MANAGER, TRANSFER CENTER

Description

Location: Main Campus

Department: TRANSFER CENTER

Schedule: , 8 HR Day Shift,

Position Summary

Has twenty-four hour accountability for the overall operation of one or more nursing units. Ensures the delivery of quality patient care through proper implementation of the nursing process for all age groups served in the unit(s). Coordinates unit based quality assessment and improvement efforts. Manages Transfer Center within established budgetary parameters. Serves as the primary liaison between Transfer Center and other members of the healthcare team. Maintains an atmosphere which ensures South Georgia Medical Center’s mission, vision, values, code of conduct, goals, policies and standards are consistently met. Coordinating patient throughput from all points of entry to facilitate overall hospital patient flow by collaborating with the medical staff and other members of the interdisciplinary team in the coordinating, organizing, and planning, of patient movement within the medical center. Receiving all communication related to patients requiring a bed for appropriate clinical expertise and facility placement to support delivery of quality care. Monitors bed capacity, staffing beds, and the demand for beds daily and communicates action plan for patient movement. The Patient Flow Manager collaborates with Hospital staff, case management, physician and staff, and other facilities to define, reduce and eliminate barrier within the system which may impede patient flow. Collects and analyzes data related to patient flow, reports findings and recommendations for improvement. Provides day-to-day reports on bed availability to the clinical and administrative staff. Assist Admin Coordinators with functioning as clinical resource for patient care providers. Assist Admin Coordinators with facilitating communication and activities necessary to provide effective patient care. Assist Admin Coordinators with ensuring the delivery of quality patient care. Complying with and enforcing South Georgia Medical Center code of conduct, values, goals, policies and procedures. Serves as the primary liaison between unit(s) and other members of the healthcare team. Maintains an atmosphere which ensures South Georgia Medical Center’s mission, vision, values, code of conduct, goals, policies and standards are consistently met.

Knowledge, Skills & Abilities

Education, licensure, and certification: Current RN license with the State of Georgia. Bachelor’s degree in Nursing or related discipline preferred. Current CPR (C) certification. Certification preferred in specialty area. Five (5) years current nursing experience required. Demonstrated strong verbal, written and behavioral communication skills. Excellent ability to adapt to new situation, set priorities, and utilize problem solving techniques. Demonstrated current knowledge of nursing leadership and management principles. Knowledge of patient care resources within the Medical Center. Ability to work effectively with administrators, directors, hospital employees, physicians, patients, families, and other members of interdisciplinary team. Prior experience in utilization management, care coordination, patient access services, bed control, discharge planning preferred. Ability to effectively provide crisis intervention and resolve conflict. Ability to lead and develop others individually and as a team, and be an effective team leader.