Patient Care Navigator (LVN)

Families Together of Orange County Community Health Center


Date: 3 days ago
City: Tustin, CA
Salary: $25 - $27 per hour
Contract type: Full time
Job Title: Patient Care Navigator

Salary: $25-$27 per hour DOE

Location: Tustin, CA

Openings: 1

Position Purpose: The Patient Care Navigator will serve as a vital link between patients, families, healthcare providers, and community resources to ensure equitable, timely, and culturally appropriate access to cancer screening, diagnosis, treatment, and supportive services within Families Together of Orange County and external bodies as appropriate. The Cancer Care Navigator is responsible for meeting program deliverables, tracking outcomes, and supporting patient-centered navigation services that reduce barriers to care for underserved populations.

Core Duties and responsibilities include but are not limited to:

  • Provide individualized navigation services for patients at risk for or diagnosed with cancer, ensuring access to screenings, specialty care, and treatment.
  • Close care gaps related to appropriate cancer screenings.
  • Conduct needs assessments, develop care plans, and monitor follow-up.
  • Identify and address barriers to care (e.g., transportation, language, insurance, financial, cultural).
  • Collaborate with primary care providers, oncologists, specialty clinics, hospitals, and community-based organizations to streamline referrals and care transitions.
  • Ensure patients receive timely diagnostic testing, treatment initiation, and follow-up care. Update multiple trackers to ensure adequate follow-through.
  • Maintain effective communication with multidisciplinary care teams.
  • Provide culturally competent education on cancer prevention, screening, and treatment.
  • Conduct outreach and engagement with priority populations, including those disproportionately impacted by cancer disparities.
  • Promote awareness of available resources and services supported by the CalOptima Cancer Grant.
  • Collect, track, and report program data in alignment with CalOptima grant requirements.
  • Document patient encounters and progress in the electronic health record and grant reporting systems.
  • Support evaluation efforts by providing outcome measures, patient feedback, and program impact data.
  • Contribute to achieving all grant deliverables, timelines, and quality improvement benchmarks.
  • Participate in team meetings, training sessions, and community coalitions related to cancer care coordination.
  • Assist in preparing reports, success stories, and best practices for CalOptima and other stakeholders.
  • Other duties assigned, within scope.

This job description in no way states or implies that these are the only duties to be performed by the employee. He or she will be required to follow any other instructions and to perform other duties, within scope, as assigned by his or her supervisor.

Education, Qualifications, And Experience

  • High school diploma or equivalent required. Bachelor’s degree in Nursing, Social Work, Public Health, or related field preferred.
  • Graduation from an approved vocational nursing program required.
  • Current, active state vocational nursing license required.
  • Bilingual (English/Spanish) required.
  • Minimum 1 year of experience in case management, patient navigation, oncology support services, or related healthcare setting preferred.
  • Knowledge of cancer care continuum (prevention, screening, diagnosis, treatment, survivorship, palliative care).
  • Familiarity with Medi-Cal/CalOptima systems and community health resources.
  • Strong cultural competency and ability to work effectively with diverse populations.
  • Excellent communication, advocacy, and problem-solving skills.
  • Reliable transportation for community outreach and patient support.
  • Commitment to advancing health equity and reducing cancer disparities.

Families Together of Orange County (FTOC) is proud to be an equal opportunity employer. FTOC does not discriminate based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.

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