Partner Services Advisor I

Established in 2018, Clicklease is dedicated to empowering small business owners frequently overlooked by traditional lenders. Our headquarters are located in the vibrant city of West Valley City, UT, with operations extending to Radial, Alajuela, Costa Rica. We've cultivated a dynamic environment where equipment financing goes beyond being a mere service; it acts as the gateway to realizing entrepreneurial dreams.

Our Core Values

• We Are A Happy Company: At Clicklease, happiness is not just a byproduct; it's a fundamental value. Join a workplace where positivity and joy are cultivated, creating an environment where you can bring your best self to work every day.
• We Celebrate Collective Intelligence: We thrive on the brilliance of collaboration. Clicklease is a space where diverse minds come together, combining their intelligence to create solutions that matter. Your ideas are not just heard; they're celebrated.
• We Practice Empathy: Empathy isn't just a word in our dictionary; it's a daily practice. Join a team that values understanding and compassion. At Clicklease, we recognize the human side of business and foster a culture where empathy is a guiding principle.
• We Listen & Learn: Growth is a continuous journey at Clicklease. We believe in listening and learning from one another. Your insights and experiences contribute to our collective knowledge, making us stronger as a team.
  
  

Our Mission

At Clicklease, we have a clear purpose - to fulfill the capital needs of underserved entrepreneurs and their Main Street Businesses. We achieve this mission through simple, fast, and innovative equipment leasing solutions. This is not just a statement; it's the driving force behind everything we do.

Compensation

$19–$21 per hour (USD)

Modality

Full-time, on-site role located in our West Valley, Utah office.

Schedule

Monday–Friday, 7:30 AM–4:30PM

What you’ll be doing

• Supporting business partners by responding to inbound inquiries via phone, email, and internal systems.
• Resolving partner questions related to applications, funding status, account updates, and general platform use.
• Documenting interactions accurately in CRM and case management tools.
• Coordinating with internal teams to escalate and resolve complex partner issues.
• Maintaining a high level of professionalism and service quality in all partner interactions.
• Following established processes, compliance guidelines, and service-level expectations.
  
  

What you have

• 1+ year of experience in customer service, partner support, or call center environment.
• Ability to communicate clearly and professionally in written and verbal formats.
• Ability to work full-time on site during scheduled hours.
• Basic proficiency with computer systems, CRM tools, and office software.
  
  

What will make you stand out

• Experience supporting partners or clients in financial services or fintech.
• Experience working in a high-volume call or support environment.
• Familiarity with CRM or ticketing platforms.
  
  

Why Work for Clicklease

Clicklease helps small businesses get the equipment they need to grow. We combine innovative financial technology with a people-first culture focused on collaboration, growth, and doing the right thing—for our partners, customers, and employees.

What We Offer (U.S.)

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Career growth and development opportunities
• Supportive, team-oriented work environment
• Clicklease only accepts resumes submitted in English**