Operations Supervisor

About INSPIRE

Founded in 1986 as a family-owned business, INSPIRE has grown into a global leader in event organization, producing over 2,500 events annually across the United States, Mexico, and the Dominican Republic.

At INSPIRE, we understand that the success of live events in the hospitality industry is driven by more than just technology—it’s about the people behind it. We take pride in offering our employees opportunities for growth through career development and succession planning, while fostering a culture focused on customer satisfaction, innovation, and teamwork.

Specializing in live events, we provide cutting-edge audio-visual solutions that elevate conferences, meetings, and events within the hospitality space. Our skilled technicians and creative professionals work closely with clients to ensure seamless execution and memorable experiences. By offering personalized, professional service, we build lasting relationships and deliver exceptional results every time.

We are seeking an Operations Supervisor to join our Black Desert Resort location in Ivins, UT

This Operations Supervisor will assist and advise assigned Hotel Technicians in their day to day operations, to ensure that all levels of service and standards of operations are met and exceed in the perception of our clients and customers.

Primary Responsibilities Include, But Not Limited To

• Ensuring that Hotel Technicians are positively interacting with Hotel Staff to maximize effectiveness of sales and service.
• Monitor training of all Hotel Technicians including but not limited to: appearance, technical skills, sales, customer service, maintenance of equipment, safety, relationship building and customer complaints.
• Schedule staff weekly
• Inventory Control.
• Interface with operational departments.
• Assist with hiring, training and coaching Hotel Technicians as required.
• Will on occasion drive a 16’ box truck for the transport of equipment to offsite storage.
• Provide directorship training for each staff technician.
• Maintain high visibility within assigned location.
• Other duties as assigned.
• Flexible with work schedule.
  
  

Must Have Requirements

• Complete knowledge of hotel operations.
• 4 years or more experience as an Audio Visual Technician.
• Excellent organization, communication and motivational skills.
• Service oriented with attention to detail and deadlines.
• Possess the ability to manage and work with many different types of people and personalities on many different levels.