Operations Specialist Needed!

Aveanna Healthcare


Date: 1 day ago
City: Colorado Springs, CO
Salary: $19 - $21 per hour
Contract type: Full time
Overview

Aveanna Healthcare is growing!!

We are seeking an Operations Specialist to join our dynamic team in Colorado Springs!

This is a full-time opportunity, working Monday through Friday, 8:00am to 5:00pm.

Pay Rate: $19-21/HR DOE

The Operations Specialist is responsible for providing top level customer service to internal and external clients as it relates to branch location’s clinical operational support activities.

Essential Job Functions

  • Payroll Activities:
  • Weekly time sheets entries for caregiver staff visits which generates billing
  • Audit weekly payroll reports and make timely payroll adjustments when necessary
  • Process and close payroll each week according to guidelines
  • Prepare and ensure timesheets and nursing notes for corporate billing department are processed according to guidelines
  • Prepare and maintain payroll files
  • Review and audit weekly net profit reports and communicate discrepancies to management in a timely manner
  • Be primary point of contact for location caregiver payroll inquiries
  • Establish an open line of communication and positive relationship with the Corporate Payroll department
  • Personnel Activities:
  • Assist with caregiver onboarding activities; may be asked to assist with recruiting activities
  • Ensuring all caregiver personnel files are secure, accurate and complete
  • Verification and maintenance of caregiver credentials (licenses and certifications)
  • Creating and providing monthly evaluation and skills report to Director(s)
  • Coordinate with Corporate Risk Management and Leave of Absence Specialists on all worker compensation claims and return to work coordination activities
  • Coordinate with People Services on all unemployment claims
  • Be primary point of contact for caregiver questions relating to company benefits, policies, procedures, education
  • Caregiver Coordination Activities:
  • Establish and maintain an orientation schedule for caregiver staff
  • Maintain accurate and up to date contact list of all active caregivers, including mailing log
  • Review and confirm weekly schedules according to branch location guidelines
  • Mail monthly schedule to patient’s home each month according to branch location guidelines
  • Office Support Activities:
  • Scanning and/or filing of documentation and records
  • Assist in answering of incoming calls and ensuring accurate messages are taken and given to the appropriate staff member
  • Mail distribution to appropriate staff member or department
  • Process invoices according to branch location guidelines
  • Office supply orders
  • Preform special projects as needed

Requirements

  • High school diploma or GED
  • Proficient typing skills
  • Proficient Microsoft Office skills

Preferences

  • Payroll and/or human resources experience
  • Private duty, home care or health care company experience
  • Advanced Microsoft Excel skills
  • Two (2) years general office experience

Other Skills/Abilities

  • Must maintain company and employee confidentiality at all times
  • Must maintain professional boundaries at all times
  • Ability to remain calm and professional in stressful situations
  • Attention to detail
  • Time Management
  • Effective problem-solving and conflict resolution
  • Excellent organization and communication skills

Physical Requirements

  • Must be able to speak, write, read and understand English
  • Occasional lifting, caring, pushing and pulling of up to 25 pounds
  • Must be able to lift 50 pounds
  • Prolonged walking, standing, bending, kneeling, reaching, twisting
  • Must be able to sit and climb stairs
  • Must have visual and hearing acuity

Environment

  • Performs duties in an office environment during agency operating hours
  • Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions

Other Duties

  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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