Operations Manager

Benefits:

• Employee discounts
• Opportunity for advancement
• Training & development
  
  
  

Do you have a passion for operations, organization, and process excellence? Are you energized by overseeing inventory, warehouse functions, and back-of-house systems that keep the store running smoothly? This might be your dream job!

At Alabama Outdoors, we’re serious about providing an incredible customer experience — and that starts with a well-run back-of-house operation.

We are looking for an organized, detail-oriented, and efficient Operations Manager to oversee all back-of-house responsibilities, including inventory accuracy, shipment processing, and supply needs. While this is primarily an operations role, there will be light customer-facing

responsibilities when needed to support the sales floor.

Position Summary

The Operations Manager oversees all aspects of back-of-house operations at the store level.

This includes:

• Managing the receiving, processing, and staging of all new inventory.
• Ensuring accurate and timely transfers, returns, RTVs, and replenishment.
• Overseeing e-commerce and store-to-customer fulfillment.
• Maintaining accurate reporting and communication of inventory needs.
• Organizing and maintaining all warehouse and backstock areas.
  
  
  

This role is focused on operational excellence and provides only occasional, light support on the sales floor.

Position Attributes

• Highly organized and detail-driven
• Efficiency in completing and delegating tasks
• Effective problem-solving skills
• Ability to manage and prioritize multiple processes at once
• Excellent communication with consistent follow-up and follow-through
• Strong technical skills in POS back-end and Excel reporting
• Ability to coach and train team members in back-of-house functions
  
  
  

Expectations and Objectives

• Oversee the receiving, tagging, and staging of all new inventory accurately and on time.
• Ensure all special orders, transfers, RTVs, and warehouse shipments are completed accurately and timely.
• Manage e-commerce, charge sends, and store ship-to-customer orders for accuracy and timeliness.
• Perform scheduled and on-demand cycle counts with precision and accountability.
• Maintain organization of all inventory and backstock storage areas.
• Oversee daily replenishment of inventory from back stock to the sales floor.
• Ensure returned products are processed, tagged, steamed, or folded and placed back on the floor or sent to the correct location.
• Communicate inventory discrepancies to Store Support Manager, Buyers, Vendors, Accounts Payable, and Store Leadership as needed.
• Oversee and communicate supply needs for the location.
• Train and develop team members in all back-of-house, e-commerce, and shipment processing duties.
• Provide light support to customers as needed when assisting on the sales floor.
  
  
  

Position Requirements

• Experience in retail operations, warehouse management, or inventory control
• Previous supervisory experience in back-of-house or logistics preferred
• Strong organizational and problem-solving abilities
• Proficient in Excel and POS back-end systems for reporting, tracking, and operational needs
• Excellent communication and follow-through skills
• Ability to lift or move up to 50-pound boxes or racks
• Must be able to work a flexible schedule, including nights, weekends, and holidays
• Ability to remain on your feet for extended periods of time
• Confidence in managing inventory processes, warehouse operations, shipment processing, and replenishment
• Willingness to provide light customer-facing support when required
  
  
  

How To Apply

Please include/attach a cover letter detailing why you would be a good fit for this position, along with your resume. Applicants with a cover letter will be considered first. Please include any related experience in retail operations, warehouse management, inventory control, or

logistics — anything that demonstrates you can confidently oversee back-of-house operations with occasional customer support.