Operations Manager

We are always looking for great people who share our commitment to excellent service and value our Core Principles. If you’re interested in joining our team but don’t see a listing that fits your background, please complete the General Application.

By submitting your application, you are explicitly consenting to receive text message updates and communications from HOST Human Resources concerning the job opportunity to which you are applying. Data & msg rates may apply. Should you not wish to receive texts from HOST Human Resources, simply reply to any text you receive with STOP.

EQUAL OPPORTUNITY

T. Parker Host is an equal opportunity employer. We celebrate diversity, and we are committed to creating an inclusive environment for all team members.

Dating back to a century ago in 1923, T. Parker Host quickly developed a strong reputation for offering exceptional service and solutions as a ship agency. HOST is the largest dry bulk agent in the United States and handles nearly 4,000 vessels annually, including dry bulk, breakbulk, tankers and cruise ships. As agents, we represent principals from around the world and coordinate directly with both local and international parties for every ship we’re appointed - improving efficiency for our customers. Host Agency continues to develop a strong worldwide network of relationships throughout the maritime community.

In addition to immediately serving our customers’ vessels, we offer a range of services to add value and support throughout the supply chain - from forwarding and documentation, to commodity reporting, to cargo monitoring.
Position Summary: Manage all staff and business within the local office as defined by the Company.
Core Principles: All employees must demonstrate an ability to adhere and understand the core principles of the company. This team member must be able to provide value and depth to the Core Principles of T. Parker Host.

• Our people are our greatest assets
• Their safety is our top priority
• We provide exceptional service
• We believe every relationship is important
• We build on our legacy
• We conduct all business with integrity
• We know today's opportunities are tomorrow's growth
• We are detectives, understanding all activities within our markets
  
  

Essential Responsibilities and Duties:

• Operations
  
• Ensure staff adheres to Standard Operating Procedures
• Provide guidance to staff regarding the handling of vessels
• Ensure staff adhere to Company Safety requirements
• Delegate Operations tasks in order to maintain office workload
• Oversee proper use of SharePoint and Megatron
• Analyze monthly P&L and make decisions on allocations and expenditures
• Oversee collection of port expenses and pursue outstanding balances
• Approve invoices and final disbursement accounts
• Ensure staff comply with government regulations
• Conduct weekly Operations Department meeting
• Board vessels when necessary
  
• Managing People
  
• Train staff in all aspects of vessel agency
• Develop staff using the company’s Agent Progression list
• Carry out annual performance reviews
• Discipline and terminate staff with the assistance of Human Resources
• Interview and hire new staff with the assistance of Human Resources
  
• Relationships
  
• Develop local relationships with terminals, surveyors and other important vendors
• Maintain relationships with current customers which may include travel
• Conduct port tours and coordinate customer visits
  
• Commercial
  
• Complete monthly vessel tracking, ship reports and operations reports
• Complete commercial cycles on potential business
• Seek out opportunities for business development
  
• Other duties as assigned
  

Education, Knowledge, Experience, Skills and Abilities Required:

• Four year college degree desirable
• Possess a general business management acumen including excellent verbal and written communication skills
• Strong commercial understanding of shipping
• Three years of experience in the shipping industry with demonstrated progression to operations management level
• Ability to analyze and think strategically
• Successful completion of ASBA Chartering Course or equivalent
  
  

Physical Requirements:

• Inside work (office environment) and outside work boarding vessels
  
  

For more information, please visit www.tparkerhost.com or Apply Online Here

HOST, and its affiliated companies, is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.