Operations Coordinator (6-Month Contract)

Job Title: Operations Coordinator

Business Unit: Shared Services

Reports To: Vice President, Operations

Location: Winston-Salem, NC (In-Office)

Role Type: Salary Full-Time, Temporary (6-Month Contract – Potential to Extend, Benefits Eligible)

The Operations Coordinator provides administrative, facilities, and marketing support across all business units and serves as backup for Operations Managers within Shared Services. This role ensures the office operates smoothly day-to-day, maintains a professional environment for clients and employees, and supports overflow tasks across all Business Units.

Responsibilities

Office & Facilities Administration

• Serve as the first point of contact for all inbound calls, visitors, and internal office vendors.
• Greet and direct visitors, manage parking validations, and maintain a professional front-office presence.
• Manage office supplies ordering, mail handling (incoming/outgoing), and café stocking.
• Coordinate building and equipment maintenance with property management.
• Partner with CreativeIT and office vendors to maintain printers, copiers, and office equipment (toner orders, service tickets, networking/conference equipment).
• Maintain key copies for all Brokerage listings
• Ensure the office is clean, organized, and client-ready at all times.
  
  

Operational Support

• Provide backup coverage for Operations Managers during absences and workload overflow.
• Own brokerage sign ordering and removal through approved vendors.
• Assist with marketing materials and campaign list cleanup as directed by Director - Marketing.
• Schedule social media posts for publication as directed by Director – Marketing.
• Maintain and update the internal comp database with accurate transaction data.
• Support data entry and report creation within Salesforce and Buildout as needed.
• Support the Controller with invoice tracking and basic collections follow-up.
• Order print Mailer campaigns through approved vendors as directed by Operations Managers, and track returned mail via Salesforce to maintain clean data.
• Pull sales and lease comps and generate comp reports as directed by Operations Managers.
  
  

Event Coordination

• Manage internal and external event logistics, including conferences and company gatherings as requested.
  
  

General Administrative Support

• Perform general tasks including document preparation, scanning, filing, and spreadsheet creation.
• Stay informed on brokerage prospecting activity to support phone coverage and client follow-up.
• Provide ad-hoc project support as assigned by the Vice President of Operations or Operations Managers.
• Coordinate employee onboarding and offboarding — scheduling, technology setup, and related logistics — as directed by the VP of Operations.
  
  

Qualifications

• Associate or Bachelor’s degree preferred; equivalent experience considered.
• 2–3 years of experience in office administration, operations, or real estate support.
• Proficient with Microsoft Office, and basic familiarity with Salesforce or Buildout.
• Strong communication, multitasking, and problem-solving skills.
• Highly organized with attention to detail and a service-oriented mindset.
• Able to manage priorities independently in a fast-paced, professional environment.