Medical Assistant Lead

**Community Health Center of Snohomish County offers competitive wages and a comprehensive benefits package designed to address health, time off, retirement and career-advancement needs. Benefits available include health insurance (medical/dental/vision), up to 120 hours of vacation time pro-rated by FTE every 12 months, paid sick leave, 10-paid holidays, 403(b) Safe Harbor retirement plan with employer match, disability and life insurance, and more! We also offer $0.75/hour for those who test proficiently in a second language.**

**Job Summary**

The Medical Assistant Lead operates in a team with other clinic healthcare providers and support staff. The Lead fulfills the responsibilities of an MA by escorting patients to the exam rooms and preparing patients for visits. The Lead assists medical providers with minor diagnostic procedures and treatments, as directed, taking vital signs, maintaining records and recording test results. In partnership with the Back Office Supervisor, this position assists in the scheduling and mentoring of externs with affiliated MA programs and newly onboarded MAs. The Lead participates in interviews and as a preceptor for newly hired staff and assures all critical tasks are completed per clinic protocols.

**Knowledge, Skills & Abilities**

• Reads, speaks, understands and writes proficiently in English.
• Effectively communicates orally and in writing.
• Works independently and is self-directed.
• Supports, motivates and sustains a team-oriented culture.
• Organizes, prioritizes, and coordinates multiple activities and tasks.
• Demonstrates leadership and basic management skills.
• Works with initiative, energy and effectiveness in a fast-paced environment.
• Remains calm and effective in high pressure and emergency situations.
• Produces work in high quantity and quality.
• Problem-solves with creativity and ingenuity.
• Use of multi-line telephones and other office machines.
• Knowledge of medical terminology.
• Proficiency in the use of Microsoft Office applications; Word, Excel and Outlook.
  
  

Preferred:

• Bilingual skills.
  
  

##### **Education**

• High school graduate or equivalent.
• Graduate of an accredited Medical Assisting program; or a minimum of one (1) year of experience working as a medical assistant.
  
  

Preferred:

• Associate's degree in a related field.
  
  

**Experience**

• Customer service related experience working with the general public (2 years).
• Medical Assistant experience (2 years) or in lieu of; 1 year at CHC and have completed an approved Lead training program.
• ICD-10 coding experience (2 years).
• CPT-4 coding experience (2 years).
  
  

Preferred:

• Supervisory/management experience
• Experience in a multiple provider medical practice.
• Working with insurance/billing in a healthcare setting/insurance organization.
• Healthcare information systems, such as electronic health record and practice management systems experience.
• Working with low income, multi-ethnic populations.
  
  

**Credentials**

• Medical Assistant -- Certified - license with the State of Washington.
• Basic Life Support for Healthcare Providers (CPR/AED) certification - must be obtained within 45 days of employment.
  
  

**Other**

• Driver's license with the State of Washington.
• Motor vehicle insurance liability policy, a certificate of deposit, or a liability bond to the required limits.
  
  

**Job Specific Functions/Performance: General**

Greets patients, interpreters and visitors, in person and by phone, in a prompt, courteous a