Market Manager, Acquisition, Americas

About Us

Trip.com Group is a leading one-stop travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Founded in 1999 and listed on the Nasdaq in 2003 and HKEX in 2021, Trip.com Group has become one of the most popular and influential travel companies in the world.

The Role

We are seeking market managers within the Accommodation Business Development team to drive business growth and maintain relationships, especially for business cooperation with independent hotels across the Americas region. This role requires a strategic approach to secure new contracts, expand coverage, and ensure ongoing maintenance of existing partnerships with hotel and property partners.

Location: Norwalk, CA 90650

Workplace Type: Hybrid

Responsibilities

• Execute business strategy to achieve growth targets and expand the inventory coverage for a portfolio of hotel partners across the Americas region
• Have end-to-end ownership of new hotel acquisitions and existing hotel account management
• Actively identify high-potential prospect partners, lead the contracting process, and focus on both quality and quantity of new property signings
• Build and maintain the existing partnerships, monitor the performance, provide ongoing support, and grow the revenue of the existing portfolio in the assigned market
• Take a customer-centric approach to everything you do. Ensure hotel content, rates, availability and products are aligned with the companies objectives and standards, and offer the best value to Trip.com customers
• Collaborate with the operations team and other cross-functional teams to ensure the seamless execution of business initiatives
• Conduct market research and analysis to identify emerging trends, competitive landscape, and opportunities for business development
• Prepare and present regular reports to senior management, highlighting business performance, challenges, and proposed solutions
• Other assigned tasks based on business need

Requirements

• Over 1 year of expertise in sales, business development, and revenue/yield management in the online travel or hospitality industry
• Strong sales & negotiation skills and confidence with cold callings
• Fluency in English
• Valid working permit/visa in the US (no sponsorship)
• Very proactive and strong sense of ownership
• Strong negotiation and communication skills, with the ability to build and maintain relationships at all levels
• Proactive, creative, innovative, and able to drive and manage change
• Team player with a driven "get it done" attitude
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Business travel for market visits 25%+ of the time

What We Provide

• Medical, Dental, and Vision plans
• 401(k) and company match
• Public Holidays
• Sick Leave
• Paid Time Off

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.