Marine Dispatcher

TowBoatU.S. Ft. Lauderdale


Date: 1 day ago
City: Pompano Beach, FL
Contract type: Full time
Benefits:

  • 401(k)
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Paid time off
  • Vision insurance
  • Wellness resources


Job Summary

We are seeking a professional and skilled Dispatcher to join our team. In this role, you will handle emergency and non-emergency calls, make quick decisions, and coordinate appropriate responses. The ideal candidate is highly organized, computer literate, detail-oriented, and able to work well under pressure. Strong communication skills are essential. While boating knowledge is preferred, it is not required.

Responsibilities

  • Receive inbound emergency and non-emergency calls
  • Collect and document critical information from callers
  • Prioritize calls based on urgency
  • Dispatch appropriate response units to locations
  • Monitor and respond to VHF radios
  • Transmit information to the necessary departments or personnel
  • Process invoices and maintain accurate records


Qualifications

  • High school diploma or GED
  • Previous experience as a dispatcher or in a similar role preferred
  • Excellent typing and data entry skills
  • Strong verbal and written communication skills
  • Ability to multitask, stay organized, and prioritize tasks in a fast-paced environment
  • Familiarity with emergency response protocols (preferred)
  • Ability to remain calm and professional under pressure


Position Details

  • Full-time position
  • Weekend and holiday availability required

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