Manager of Stewardship and Gift Services

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Description

NOTE TO APPLICANTS: An application must be completed in its entirety in a single session. The software will not allow an applicant to save their information and return later to complete the application.

What We Can Do Together

The Association of Former Students engages and inspires the Aggie Network for Texas A&M University in perpetuating the Aggie Spirit. Through our Annual Fund, as well as other revenue streams, we provide scholarships, endowments, emergency student loans, and awards for faculty excellence. Our Manager of Stewardship and Gift Services will support our mission through building and strengthening relationships that support continued growth.

Our Culture And Benefits

We work in a fast-paced, inclusive, professional, and collaborative environment that delivers a strong positive social impact to current and former students, alumni, faculty, and friends of Texas A&M University. Whether liaising with the university Office of Scholarships and Financial Aid or drafting gift agreements, you’ll have opportunities to expand your career skills. Development and continuous growth are fundamentals in our organization. What we do and how we do it is enhanced by advanced tools relevant to each role.

All full-time employees are eligible for generous, 100% Association-funded benefits including healthcare, life insurance, savings plan, long-term disability insurance, long-term care insurance and exceptional holiday and paid time off schedules. Also, you may enhance your benefits through additional self-paid coverage such as short-term disability, family healthcare, increased life insurance and more, to fit your unique personal and family needs. The Association of Former Students is a designated non-profit employer for the Public Service Loan Forgiveness student loan program.

A CAREER WITH IMPACT AND MEANING

Your efforts will bring the Aggie Network to life, helping students, alumni, and faculty stay connected in meaningful ways. You will directly support scholarships, emergency student aid, and faculty excellence and help shape the future of Aggies for years to come.

Essential Functions

• Work with high degree of confidentiality and discretion.
• Excellent interpersonal skills.
• Strong written and verbal communication.
• Maintaining organization of significant volume of data.
• Strong numerical skills and ability to work with high degree of accuracy.
  
  

ROUTINE DUTIES

• Serve as the point of contact for the Office of Scholarships and Financial Aid and other entities at Texas A&M in regard to all endowment qualifications, scholarship recipients, and scholarship awarding.
• Manage stewardship and gift processing efforts for The Association of Former Students.
• Ensure accuracy, timeliness, and efficiency of donor data entry, gift posting, gift receipting and acknowledgements, recognition items, and endowment reporting.
• Manage review, coordination, and awarding process for all Endowed Scholarships and Aggie Ring Scholarships in conjunction with Texas A&M Student Financial Aid office, including all necessary communication with scholarship recipients and endowment donors.
• Regularly communicate with scholarship donors regarding their endowment’s financial statements and appropriate information regarding their scholarship recipients.
• Review and submit payment requests and documentation for all restricted fund endowments managed by The Association of Former Students.
• Manage record-keeping and documentation for all major gifts, endowment and capital gift agreements.
• Manage special presentations of Aggie Ring Scholarships.
• Oversee the drafting of gift agreements and completion of all steps involved in creating new endowed accounts within the donor database, accounting software and other related data systems required for managing endowed account information.
• Provide expertise for memorial giving inquires and serve as the point of contact for new memorial endowed and non-endowed accounts.
• Oversee the planning and execution of all stewardship events, including but not limited to annual events for the Endowed Century Club, Endowed Scholarships, Aggie Ring Scholarships, Aggie Park, Diamond Century Club, and Thank an Ag Day.
• Generate reports for Vice President of Development, Senior Director of Development, and Assistant Director of Development.
• Point of contact for incoming inquiries regarding stewardship, gift processing, major gifts, memorials, concerns, or comments, and other development matters.
• Collaborate with Association departments (e.g., Accounting, Information Systems, Gift Processing, Marketing, Communications) to improve standard operating procedures, increase efficiency in processes, and create opportunities designed to improve donor engagement and retention.
• Provide support for special events as needed, including luncheons, Board committee meetings, and miscellaneous meetings and events.
• Other duties as assigned.
  
  

Requirements

KNOWLEDGE, SKILLS & ABILITIES

Required: Familiar with data integrity requirements of a contact management system. Familiarity with information privacy requirements. Previous work experience that required discretion and confidentiality of sensitive information. Strong customer service and organizational skills and attention to detail. Excellent oral and written communications skills. Excellent interpersonal skills and professionalism. Ability to work effectively as part of a team of unique personalities. Strong analytical skills. Proficiency in Microsoft Office. Ability to work some evenings and weekends and to travel periodically for events, meetings and receptions.

Preferred: Advanced software skills, including the Microsoft Office suite and a Salesforce-based database.

Physical Capacity Requirements

Ability to sit or stand for long periods on occasion and carry objects up to 10 pounds. The ability to work at a desk with frequent use of keyboard and monitor. We are committed to providing reasonable accommodation to applicants with disabilities; if needed, please reach out to our Human Resources department to discuss your needs.

Education, Training & Experience

Required: Bachelor’s degree. Three or more years of customer service experience. Three or more years of management experience.

Preferred: Bachelor’s degree from Texas A&M University. Stewardship experience withing the nonprofit and higher education sectors.

SUPERVISION

Received: Senior Director of Development

Given: Coordinator of Stewardship, Coordinator of Gift Processing, Development Specialist.

EMPLOYEES OF THE ASSOCIATION OF FORMER STUDENTS

• Participate in various Association-wide activities such as engagement and fundraising goals, internal event teams, task committees, attending gameday receptions, Distinguished Alumni Gala and other external events as required.
• Serve as an ambassador by meeting our Team Expectations, fostering relationships with students and other constituents of Texas A&M.
• Exemplify Our Core Values: Respect, Excellence, Loyalty, Leadership, Integrity, Service.