Manager, Education Development (Online + Offline)

Job Title: Manager, Education Development (Online + Offline)

Reporting To: Vice President, Education

Location: New York HQ

About L’oreal

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L’Oréal Professional Products, our mission is to support hairdressers and develop the hair industry sustainably, and lead the digital transformation of our industry with a customer-centric approach. Our brands portfolio includes L’Oréal Professionnel, Kérastase, Redken, Matrix, and Pureology.

What You Will Learn

Mission: In charge of design and adaptation of all brand education Online + Offline content for all distribution channels. Responsible for the creation and deployment of all ancillary materials in regard to training, programs, and events. (questionnaires, surveys, etc.)

Curriculum/Content (min 65%)

• Proofread & responsible for all adaptation needed from any DMI education content and ensure bi-lingual assets are available.
• Liaise with DMI on any education collateral specific needs. (conversion charts/disco list/swatchbooks, etc)
• Constantly updates existing collateral for the field ensuring alignment with marketing plans (promo, launch)
• Reponsible for LeCare training and info updates.
• Ensure all presentations for shows/events/programs are updated based on program calendar. (travel required for large scale events)
• Collaborate to write, structure, and refine education curricula for soundness, relevance, and engaging outcomes.
• Maintain consistent standards for tone, voice, brand messaging, and measurable learning outcomes across all platforms.
• Lead the development of comprehensive facilitator guides, learner materials, and promotional assets.
  
  

Education Support & Communication (min 25%)

• Build various communication strategies based on different channels to drive stylist engagement.
• Promote internal and external all Online + Offline education program offering.
• Support local stylist Facebook group (answering clients, engaging with the group, etc)
• Drive engagement and maximize point redemption via education.
• Ensure all education initiatives are promoted in all class/event programs.
  
  

Administration & Data (10%)

• Managing inventory (L’Oreal Academy – merch/products/education material) for the country.
• Handles surveys (send, collect, follow up, provide clear data report)
• Keep an updated competition report – qualitative feedback from the field.
• Implement robust feedback mechanisms for continuous curriculum assessment and improvement.
  
  

Required Qualifications

WHAT WE ARE LOOKING FOR:

• BS/BA Degree required
• Excellent communication skills
• Strong computer skills, proficiency in Microsoft PowePoint, Excel, Adobe platforms
• Current Cosmetology license with a minimum of 5 years’ experience
• Program design and editing experience preferred
• Bilingual English/Spanish preferred but not required
  
  

As an integral part of our culture at L’Oréal, wellness is at our core. We not only offer a generous Benefits Package (Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oréal products as well as VIP Access to L’Oréal’s Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs.

Additional Benefits Information

Salary Range: $98,400 - $140,200 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)  

Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)  

• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home) 
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)  
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)  
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)  
• Employee Resource Groups (Think Tanks and Innovation Squads)  
• Access to Mental Health & Wellness Programs   
  
  

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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