Maintenance Clerk

Description

Summary:

The Biloxi Housing Authority (“BHA”) is seeking a Maintenance Clerk to join our team! The primary purpose of this position is to perform responsible administrative work in support of the BHA Maintenance Department. Duties include receiving, processing, and coordinating work orders from customers and BHA staff, receiving and making business telephone calls, maintaining files, preparing reports, word processing, updating computer files, etc. Performance of these duties requires skill in dealing with the customers and the public and exceptional organizational and computer skills.

All activities must support the Biloxi Housing Authority (“BHA” or “Authority”) mission, strategic goals, and objectives.

Duties And Responsibilities

• Receives and files written and electronic information regarding maintenance deficiencies from a variety of sources, including annual inspections, resident work order requests, and requests received by the answering service after BHA business hours.
• Generates and assigns work orders in a timely manner according to resident or management requests; processes tenant billing weekly.
• Reviews work orders for completion; identifies and reports outstanding work order times to Maintenance Supervisor.
• Assists the Maintenance Supervisor in tracking and reporting on unit turnaround time.
• Frequently communicates daily with appropriate BHA personnel regarding work order requests, completion and complaints.
• Coordinates with Management and contractors/vendors to schedule routine pest control and retreatments for all properties and to schedule and coordinate all mandatory property inspections, including fire extinguishers, fire alarms, fire sprinklers, fire department, elevator and any other special inspection that is requested.
• Assists with the annual inventory as needed.
• Receives and directs all incoming telephone calls.
• Performs clerical duties such as filing, typing correspondence, mailings, scheduling meetings, transcribing dictation, and the taking of minutes and their transcription, etc.
• Maintains and assists departmental staff with reports and statistical records.
• Maintains departmental records and files and serves as the main communication interface for the department.
• Ensures proper maintenance of office equipment and office supplies.
• Other related duties as assigned.
  
  

Requirements

Required Education and Experience:

• Associate’s degree in secretarial science, office management, or related field, and at least two (2) years of experience in administrative or responsible clerical work, preferably in the construction industry; or
• High school diploma, GED and four (4) years of related experience in a public housing agency, performing similar duties to those outline herein; or similar administrative work in a medium sized construction company office governmental or social service agency office.
• Any equivalent combination of education, training, and experience, which, in the sole determination of the Housing Authority, provides the required knowledge and abilities, may be considered sufficient.