Live Chat Representative

ChemStation


Date: 1 day ago
City: Remote, Remote
Salary: $29,890 - $65,679 per year
Contract type: Full time
Remote
We are seeking a dynamic and customer-focused Live Chat Representative to join our Customer Service team. The ideal candidate will be responsible for providing exceptional customer service and support through our live chat platform. This role requires excellent communication skills, problem-solving abilities, and a passion for helping customers.

Key Responsibilities

  • Respond to customer inquiries and issues in a timely and professional manner via live chat
  • Provide product information, troubleshoot problems, and resolve customer complaints
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with other team members to ensure a seamless customer experience
  • Identify and escalate priority issues to the appropriate department

Qualifications

  • High school diploma or equivalent
  • Prior experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving skills and attention to detail
  • Proficiency in typing and computer skills

If you are a team player with a positive attitude and a passion for customer service, we want to hear from you! Apply now to join our team as a Live Chat Representative.

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