Lead Worker

About Us

Founded in 1945, Lane Council of Governments (LCOG) is one of the oldest councils of governments. Overseen by a Board of Directors, we strive to enhance public services in Lane County and beyond. This collaborative journey includes partnerships with local governments and special districts in the fields of GIS Planning, Personnel Management, Transportation, and Senior and Disability Services. Located in the heart of Eugene, we are home to a thriving university, diverse nightlife, and access to ample recreational opportunities, from the sea to the mountains.

LCOG is committed to a work environment that values the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally competent services to all members of our community. As part of our commitment to diversity, LCOG continues to be an affirmative action/equal opportunity employer.

We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferable skills from a variety of sources and experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

Position Summary

• DIVISION: Senior & Disability Services
• SUPERVISOR: Unit Manager
• UNION REPRESENTATION: SEIU
• POSITION PURPOSE: This position provides training, quality assurance, quality control, and technical assistance on all program eligibility and procedures, develops training and training tools, and manages special projects as assigned by management.
  
  

Qualifications

Minimum

• HS diploma or GED and any combination of education and experience that provides the occupant with the skills, knowledge, and ability required to perform the job.
• Bachelor's degree in any field (preferred degree in a human services field) and three years of human services experience.
• OR Associate's degree in a related field plus 5 years human service experience.
• OR Three years of experience in a position that is directly related to preparation for the position.
• Thorough knowledge of legal requirements, standards, regulations, policies, and procedures related to programs for seniors and people with disabilities.
• Considerable knowledge of issues, problems, and concerns of seniors and people with disabilities.
• Considerable knowledge of community resources and services for seniors and people with disabilities.
• Experience or knowledge using related computer databases, specifically Oregon Access and other state applications.
• Experience or knowledge with effective interviewing skills
• Must have a valid Oregon State driver's license or the ability to obtain reliable transportation to various sites within the State of Oregon.
• Must pass a background check.
  
  

Professional Competencies

• ATTENTION TO DETAILS: Ability to accurately complete detailed work in a fast-paced environment.
• DECISION MAKING: Ability to make decisions and elicit pertinent information in interviewing situations while allowing dignity and respect.
• COMMUNICATION: Excellent written and oral communication skills.
• PROBLEM SOLVING: Ability to think creatively and respond to a changing environment.
• EFFECTIVE ORGANIZATION SKILLS: Organizes and maintains work environment.
• TIME MANAGEMENT: Uses time effectively.
• COLLABORATION: Must work well in collaborative teams within LCOG and with external partners
• ADAPTABILITY: Must be adaptive and work well within a range of team and leadership frameworks.
• RESPECTFUL WORKPLACE: Commitment to working effectively with people from diverse backgrounds, in support of an inclusive and respectful environment.