Lead Residential Aide

POSITION SUMMARY:

Under the direction and supervision of Operations Supervisor, the Lead Residential Aide will respond as the point person for day-to-day evening program operations. He / She will be responsible for providing guidance and oversite to the Residential Aides and to ensure the effective operation of evening functions and activities.

POSITION DESCRIPTION:

• Train Residential Aides on specific tasks and duties in accordance with VIP guidelines for Operation Staff.
• Facilitate open communication with the team and act as the contact point for information between team and management team.
• Monitor evening activities to ensure safety rules and requirements are followed according to policy and procedure.
• Conduct & create an inspiring and positive team environment, motivate team members, and encourage creativity workload.
• Mediate disputes, address concerns and resolve conflicts quickly under the supervision of the management team. Document incidents in AWARDS.
• Delegate tasks and ensure adequate follow up.
• Identify operation related issues and implement effective solutions.
• Manage toxicology systems in accordance with policy and procedure.
• Ensure adherence to the client screening policy & procedure.
• Maintain the daily log, recording all events as indicated, complete electronic shift reports at the end of each shift covered, and complete the Bed Pop Sheet for all overnight shifts.
• Guide / conduct facility checks (rooms, bathrooms, staff and clients, kitchen-stove, pilot lights, back and front stairways), every hour (or as indicated) and log the rounds according to procedure.
• Initiate Calls to outside emergency personnel (911/paramedics) in an emergency according to protocol.
• Oversee and assign Residential Aides to cover meals and ensure the cleanliness of the kitchen.
• Complete inventory and maintain the supplies to meet the needs of the facility.
• Participate in monthly mandatory staff meetings and all other mandatory meetings.
• Maintain appropriate email etiquette and communication with supervisors, managers, and co-workers
• Complete all Incident Reports in Compliance Manager/HealthEquity for all incidents.

• Maintain good working relationships with all agency staff, clients, and visitors.
• Assume any other responsibilities delegated by the Operations Supervisor
• Attend Meetings as assigned.

JOB QUALIFICATIONS:

• High School Diploma / GED. CASAC-T preferred.
• Minimum of two (2) years working with a residential social service program (i.e., OASAS or OMH facility, supportive housing, shelter, etc.)
• Fire Safety Coordinator Certificate (F-80) or can be hired with the condition of obtaining within 90 days
• Food Handler's Certificate or can be hired with the condition of obtaining within 30 days.
• Ability to speak/write the English language
• Bilingual Spanish Preferred
• Must be able to work a flexible schedule including evenings and weekends

JOB SETTING:

• Office/Mobile setting
• Must possess sight, hearing and digital senses or prosthetics that will ensure the completion of the essential functions of the Clinical Coordinator, Mobile Medication Unit.
• Occasionally you must lift a maximum of 10 lbs.