Jr. Service Technician

Join the DYOPATH Team! We are currently hiring a Jr. Service Technician in Lafayette!

Why DYOPATH? We've been recognized as a Great Place to Work for four years running – and that's no coincidence! We're all about collaboration, creativity, and, most importantly, making sure our team feels valued every single day.

We are a people-first company, and we're eager to welcome a new team member ready to contribute their enthusiasm and tech skills to the mix. Ready to join us? Read on!

What We're Looking For: Jr. Service Technician

Are you ready to kickstart your career in the world of IT and support a leading heavy equipment manufacturer? We're on the lookout for a Jr. Service Technician to join our team in Lafayette! If you have a knack for troubleshooting office printers (both big and small) and a sprinkle of networking skills, we want to hear from you!

And yes, you'll be doing all this while having fun, working in a culture that's all about teamwork, mutual respect, and making sure you feel appreciated!

The Details:

• Location: Lafayette, IN 47905
• Pay: $17/h
• Shift: full time, Monday - Friday, 7:00am - 3:30pm EST
• Amazing Benefits:
• Medical, Dental, Vision, and Life Insurance
• 401(k) with company match
• Paid Time Off
• Paid Holidays
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Pet Insurance (because we know pets are family too!)
• And more! Check out our full benefits available at https://dyopath.com/careers/
  

Essential Functions and Responsibilities:

• Keep Things Running Smoothly: Manage the routine maintenance of our clients' equipment and infrastructure at different sites in Lafayette.
• Document Everything: Maintain detailed records and documents of equipment, including repair history.
• Be the Communication Guru: Effectively communicate with clients and colleagues about equipment and repairs.
• Drive Safely: Commute safely from job to job by avoiding distractions, adhering to speed limits, and driving responsibly.
• Coordinate Like a Pro: Handle printer resources, equipment, and information.
• Meet Client Needs: Ensure that clients' needs are met as projects evolve.
• Solve Problems: Resolve technical issues when possible and escalate to appropriate support teams when necessary.
• Stay on Top of Things: Ensure timely and accurate resolution of all service desk issues.
• Monitor and Manage: Keep an eye on device communication and handle any issues that arise.
• Meet Standards: Ensure standards and requirements are met.
  
  

Qualifications:

• Education: High school diploma or equivalent required
• Experience: 6 months+ in a technical support role
• Skills: Strong customer service skills, with the ability to communicate technical information to non-technical users.
• Team Player: Ability to work independently and as part of a team, with a focus on delivering exceptional customer service.
• Multi-Tasking Maven: Ability to manage multiple tasks simultaneously and prioritize workload effectively.
  
  

Why Apply?

If you're ready to take your tech career to the next level in a collaborative, fun environment, we want to hear from you! Apply today and make an impact at DYOPATH.

Equal Opportunity Employer

DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com. The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.