IT Technician
Porter-Leath
Date: 2 days ago
City: Memphis, TN
Contract type: Full time

Apply
Description
Under the direction of the IT Director, the IT Support Technician, will provide user assistance with problems related to the use of company technology while maintaining compliance with defined company policies regarding the use of technology.
Qualifications
This position does not include any supervisory responsibilities.
Essential Job Functions
Knowledge, Skills & Abilities
No unusual physical requirements, requires no heavy lifting, and nearly all work is performed in a comfortable indoor facility. Occasional-Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present. Requires frequent sitting, handling objects with hands, talking, hearing, reaching; requires occasional standing, walking, lifting up to 25-50 pounds. Requires the ability to see color/black-white information in print and/or electronic form.
Special Conditions
Maintain a valid driver's license with a good driving record with appropriate level of insurance.
Salary Description
17.69 - 26.74
Description
Under the direction of the IT Director, the IT Support Technician, will provide user assistance with problems related to the use of company technology while maintaining compliance with defined company policies regarding the use of technology.
Qualifications
- Associate’s degree in a technology related field is required.
- Two (2) years of experience of general computer installation, maintenance and troubleshooting repair experience is required or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed.
- Apple (Mac), A+, Network+ or Microsoft Certifications are preferred.
- LANs and WANs experience is preferred.
- Experience working in non-profit is preferred.
This position does not include any supervisory responsibilities.
Essential Job Functions
- Works with other team members to resolve simple and difficult technical issues
- Installs, configures and upgrades operating systems and software, using standard business and administrative packages; may modify specific applications for use in operational departments.
- Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware; pull cables and rewire or direct the rewiring of cables as required for new installations and office reconfiguration.
- Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; makes repairs and corrections where required.
- Acts as a technical resource in assisting users to resolve problems with equipment and data; staffs a centralized help desk to facilitate exchange of information and advice.
- Makes hardware and software acquisition recommendations including helping users assess needs and providing justification for equipment and services.
- Assists in instructing Porter-Leath staff in the use of standard business and administrative software, including word processing, spreadsheets and database management; provide instruction or written documentation where required.
- Assists with the planning, design, research and acquisition of new or upgraded hardware and software systems; maintains current knowledge of hardware, software and network technology and recommends modifications as necessary; and,
- Performs other duties of a similar nature or level.
Knowledge, Skills & Abilities
- Knowledge of Computer hardware, software and peripherals such as installing, configuring, assembling and repairing computers, monitors, network infrastructure and peripherals such as printers and related hardware.
- Ability to diagnose and resolve basic technical issues by using initiative and independent judgment within established guidelines and procedures.
- Experience in communicating effectively with co-workers, contractors, superiors, the general public, others sufficient to exchange or convey information.
- Experience in instructing users seeking technical assistance via phone, ticket system or email.
- Provide superior customer support work in a team-oriented environment.
No unusual physical requirements, requires no heavy lifting, and nearly all work is performed in a comfortable indoor facility. Occasional-Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present. Requires frequent sitting, handling objects with hands, talking, hearing, reaching; requires occasional standing, walking, lifting up to 25-50 pounds. Requires the ability to see color/black-white information in print and/or electronic form.
Special Conditions
Maintain a valid driver's license with a good driving record with appropriate level of insurance.
Salary Description
17.69 - 26.74
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Design & Visual Brand Manager
Semmes Murphey Clinic,
Memphis, TN
1 week ago
ApplyJob TypeFull-timeDescriptionWe are looking for an experienced Design and Visual Brand Manager to join our team! This role is ideal for a creative leader who can independently manage a wide range of design projects to support both external marketing and internal communications at Semmes Murphey Clinic. If you are looking for a collaborative environment and a role that changes lives...

Caregiver/CNA
Tarantino Properties, Inc.,
Memphis, TN
3 weeks ago
Job TypePart-timeDescriptionTarantino Properties is a full-service real estate company specializing in income producing real estate. Founded in 1980, our company provides a full complement of property management, brokerage, leasing and renovation services for commercial, residential and senior living properties throughout the United States. Tarantino currently manages over $2 Billion in real estate assets.The Pointe at Kirby Gate Senior Living Community...

Regional Account Manager - AMPs - Southcentral US - Municipal
Veralto,
Memphis, TN
$85,000
-
$110,000
per year
3 weeks ago
Imagine yourself…Doing meaningful work that makes an everyday impact on the world around you.Growing your expertise and expanding your skillset with every project.Owning your ambition and fueling your career growth.At Trojan Technologies (https://www.trojantechnologies.com/en/) , you have the power to make it possible.Trojan Technologies, a Veralto (https://www.veralto.com/) company, plays a vital role in making the various stages of the water treatment...
