IT Support Specialist
TalentFish
Date: 6 days ago
City: Springfield, IL
Contract type: Full time
Job Title: IT Support Specialist
Primary Location: Springfield, IL
Position Type: Direct-Hire
Overview
TalentFish is casting a line for an IT Support Specialist. This is a Direct Hire role in Springfield, IL. This position will be responsible for the performance of formalized routine tasks and end user assistance related to computer hardware and software, mobile devices, printers, and other technologies.
What You Bring To The Role. (Ideal Experience)
Knowledge of basic hardware and software issues.
Basic understanding of Windows registry, desktop utility, management, and scripting tools.
Technical and process knowledge of desktop image development, testing, deployment, and updates.
Working knowledge of best practices and industry standards regarding deployments, day-to-day operation, upgrades, and migrations.
Proven analytical and problem-solving skills.
Experience working with vendor support.
Excellent written and verbal communication skills.
2+ years in an IT position supporting PCs in a network environment with end user support experience.
1+ years of experience with PC and desktop applications (Windows 10, Microsoft 365, etc.)
Ability to establish and maintain effective working relationships.
What You'll Do. (Skills Used In This Position)
Receive and document technical problems reported by internal and external users using the company's ticketing system
Troubleshoot and coordinate resolution to reported technical problems
Prepare and maintain technical documentation and procedures
Perform preventative maintenance and hardware repairs
Coordinate and setup equipment for employee use
Utilize basic Windows and network software tools to investigate technical problems and automate tasks
Develop training materials and procedures and train users in the proper use of hardware and software
Perform software application installations and basic customization
Provide support for mobile devices (iOS, Android)
TalentFish is an employee-owned company pioneering a new realm in talent acquisition. We are redefining IT staffing by evolving AI, video screening, and our unique platform. TalentFish focuses on providing the best employee, consultant, and client experience possible. At TalentFish we are an Equal Opportunity Employer; we embrace and encourage diversity!
Primary Location: Springfield, IL
Position Type: Direct-Hire
Overview
TalentFish is casting a line for an IT Support Specialist. This is a Direct Hire role in Springfield, IL. This position will be responsible for the performance of formalized routine tasks and end user assistance related to computer hardware and software, mobile devices, printers, and other technologies.
What You Bring To The Role. (Ideal Experience)
Knowledge of basic hardware and software issues.
Basic understanding of Windows registry, desktop utility, management, and scripting tools.
Technical and process knowledge of desktop image development, testing, deployment, and updates.
Working knowledge of best practices and industry standards regarding deployments, day-to-day operation, upgrades, and migrations.
Proven analytical and problem-solving skills.
Experience working with vendor support.
Excellent written and verbal communication skills.
2+ years in an IT position supporting PCs in a network environment with end user support experience.
1+ years of experience with PC and desktop applications (Windows 10, Microsoft 365, etc.)
Ability to establish and maintain effective working relationships.
What You'll Do. (Skills Used In This Position)
Receive and document technical problems reported by internal and external users using the company's ticketing system
Troubleshoot and coordinate resolution to reported technical problems
Prepare and maintain technical documentation and procedures
Perform preventative maintenance and hardware repairs
Coordinate and setup equipment for employee use
Utilize basic Windows and network software tools to investigate technical problems and automate tasks
Develop training materials and procedures and train users in the proper use of hardware and software
Perform software application installations and basic customization
Provide support for mobile devices (iOS, Android)
TalentFish is an employee-owned company pioneering a new realm in talent acquisition. We are redefining IT staffing by evolving AI, video screening, and our unique platform. TalentFish focuses on providing the best employee, consultant, and client experience possible. At TalentFish we are an Equal Opportunity Employer; we embrace and encourage diversity!
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Medication History Technician
Memorial Health,
Springfield, IL
2 weeks ago
Performs specialty functions in support of medication reconciliation. Obtains a current medication list for admitted patients through in-person interviews. Performs second sourcing by collecting medication list and verifying this with a second source.Qualifications Education: High School Graduate or equivalent required. ExperienceMinimum of six months experience in healthcare preferred.Other Knowledge/Skills/Abilities Demonstrates excellent verbal communication skills. Demonstrates excellent interpersonal skills. Ability to...
Regulatory Compliance Analyst (Remote)
MEM,
Springfield, IL
2 weeks ago
Are you driven to keep people safe? That’s what we do every day at Missouri Employers Mutual.We’ve created a casual, values-driven work culture that’s making a positive impact on the way people live and work. This is a place where you can grow with confidence — because that’s what safety and success really mean to us. SUMMARY: Reporting to the...
Dental Nurse
NHS Ayrshire & Arran,
Springfield, IL
4 weeks ago
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.