IT Support Manager
TapTalent.ai
Date: 12 hours ago
City: Las Vegas, NV
Contract type: Full time
We're Hiring: IT Support Manager!
We are seeking a dedicated and skilled IT Support Manager to lead our technical support team in Las Vegas. The ideal candidate will possess strong leadership skills, technical expertise, and a passion for providing exceptional customer service to ensure the smooth operation of IT systems and services.
Location: Las Vegas, United States
Work Mode: Work From Office
Role: IT Support Manager
What You'll Do
Oversee daily operations of the IT support team and ensure timely resolution of issues.
Develop and implement support processes and procedures to enhance efficiency.
Monitor performance metrics to improve service quality and user satisfaction.
Collaborate with other departments to understand their IT needs and provide solutions.
Train and mentor team members on best practices in technical support.
Manage vendor relationships for software/hardware procurement.
What We’re Looking For
Proven experience as an IT Support Manager or similar role.
Strong knowledge of computer systems, networks, and troubleshooting techniques.
Excellent leadership, communication, and interpersonal skills.
Ability to handle multiple projects simultaneously in a fast-paced environment.
Customer-oriented mindset with a focus on problem-solving.
Ready to make an impact? Apply now and let’s grow together!
We are seeking a dedicated and skilled IT Support Manager to lead our technical support team in Las Vegas. The ideal candidate will possess strong leadership skills, technical expertise, and a passion for providing exceptional customer service to ensure the smooth operation of IT systems and services.
Location: Las Vegas, United States
Work Mode: Work From Office
Role: IT Support Manager
What You'll Do
Oversee daily operations of the IT support team and ensure timely resolution of issues.
Develop and implement support processes and procedures to enhance efficiency.
Monitor performance metrics to improve service quality and user satisfaction.
Collaborate with other departments to understand their IT needs and provide solutions.
Train and mentor team members on best practices in technical support.
Manage vendor relationships for software/hardware procurement.
What We’re Looking For
Proven experience as an IT Support Manager or similar role.
Strong knowledge of computer systems, networks, and troubleshooting techniques.
Excellent leadership, communication, and interpersonal skills.
Ability to handle multiple projects simultaneously in a fast-paced environment.
Customer-oriented mindset with a focus on problem-solving.
Ready to make an impact? Apply now and let’s grow together!
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