IT Help Desk Technician I

Renaissance Lakewood, LLC


Date: 10 hours ago
City: Lakewood, NJ
Contract type: Full time
The Systems Technician I installs, configures, and ensures proper physical operation of desktop and laptop computers. The technician assists users with various needs related to desktop software, printing, phones, and other IT-related issues that may arise.

  • Set up workstations with computers and necessary peripheral devices
  • Install and configure appropriate software and functions according to specifications
  • Provide orientation and guidance to users on how to operate new software and computer equipment
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  • Work well both individually and as part of the overall IT team
  • Coordinate with management on IT projects
  • Monitor and provide first-line troubleshooting for all computer-related issues, both hardware and software, as well as printing and phone issues.

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