IT Director

Information Technology Director

LEGAL AID OF WESTERN MISSOURI

Legal Aid of Western Missouri offers a professional and friendly work environment with integrity as our guiding principle. We are an equal opportunity employer with recruitment efforts focused on ensuring a diverse workforce. Legal Aid provides free civil legal services for those who need it the most and who can afford it the least. We cover a 40-county region with offices in Kansas City, Joplin, Warrensburg, and St. Joseph.

SCOPE OF RESPONSIBILTIES

The Information Technology Director is responsible for the implementation and support of Information Technology platforms for Legal Aid of Western Missouri. This person will develop and implement a plan for the operations of the infrastructure, systems, and cloud services necessary to support the needs of the law firm. This person requires knowledge and understanding of Information Technology best practices. This person directs the team that supports the systems and infrastructure and cloud services of the firm.

Essential Job Functions

Provides strategic and operational management and develops and implements the goals for IT and participates as a member of the larger LAWMO leadership team.

Ensure that all information technology related systems and services are highly reliable, available, and secure and are managed and supported in accordance with the firms system management guidelines.

Act as primary incident manager for IT issues including communications and root-cause analysis

Take a lead role in emergency preparedness to support the firms ability to respond to unexpected circumstances. Oversee development and maintenance of system disaster recovery plans using appropriate levels of internal and external technical support.

Develop an understanding of the firms legal practice and determine ways in which technology can be used to support client needs.

Manage the firms information systems and staff, and external service providers and suppliers to ensure their integrity, responsiveness, and cost-effectiveness.

Manage the IT Change Management Process of the firm.

Develop and manage automation capabilities to lower costs and increase efficiencies.

Identifies opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including staffing, sourcing, and purchasing.

Prepare an annual budget based on stated objectives for the IT Operations department.

Supervises recruitment, development, retention, and organization of IT operational staff in accordance with budgetary objectives and personnel policies.

Promotes and oversees strategic relationships between internal IT resources and external entities, including vendors and partner organizations.

Keeps current with trends in the IT industry, including current technologies and prices. Advises, counsels, and educates leadership on their competitive and financial impact.

Assesses the technical and professional training needs of the IT Operation