IT Business Analyst

Pediatric Home Service is a friendly and professional leader in home health care with a singular passion for and commitment to taking care of the child. As a leader in home health care, we help kids achieve their best lives at home and in their communities while providing our employees a fun and rewarding place to work.

• Position: IT Business Analyst
• Location: Roseville, MN
• Hybrid
• Hours: Monday-Friday, 8a-5p
  

The Position

We’re seeking an IT Business Analyst I to join our growing Information Technology team. This is an excellent opportunity for a motivated, tech-savvy individual to gain real-world experience across business systems, analytics, and user support. You’ll work with experienced analysts, developers, and end users to help drive digital solutions that improve how our organization operates.

• Assist in gathering, analyzing, and documenting business and system requirements
• Support development of user stories, workflows, process maps, and functional specs
• Help translate requirements into use cases, test plans, and test scripts
• Coordinate and perform user acceptance testing (UAT) and regression testing
• Contribute to data validation and migration activities
• Assist in analyzing current systems and recommending improvements
• Help identify system issues and root causes through user feedback and data analysis
• Support the design and delivery of system enhancements or upgrades
• Respond to help desk tickets and serve as a point of contact for user support escalations
• Prepare training materials and assist with system onboarding for new users
• Create, update, and maintain system documentation, manuals, and internal reports
• Collaborate with developers, analysts, vendors, and business stakeholders
• Maintain awareness of IT best practices, tools, and industry trends
  
  

Required

THE QUALIFICATIONS:

• Education: Bachelor’s degree in Information Systems, Business, Computer Science, or a related field—or equivalent combination of education and work experience.
• Experience:
• 3 years of experience in IT, business analysis, systems support, or a similar field
• Proficient in Power BI and Excel.
• Knowledge of SQL & DAX preferred.
• Basic understanding of software development lifecycle (SDLC) and Agile principles
  

Preferred

• Familiarity with SQL, Microsoft Access, or data visualization tools (Power BI, Tableau, etc.)
• Experience with ticketing systems (e.g., Jira, ServiceNow, Zendesk)
• Exposure to ERP (e.g., NetSuite, Workday) or EHR systems (e.g., Epic, NextGen)
• Understanding of reporting or dashboard development
• Familiarity with data mapping, data validation, or change control processes
• Previous internship or project work in IT or analytics
  
  

The Company

Pediatric Home Service is a pediatric home health agency that has provided high quality DME and nursing services to children that are medically fragile since 1990. Our services allow our clients to remain and thrive in their homes, schools, and communities. The majority of the clients we serve are age’s birth through 21 years old and have a variety of technologies that might include a trach, ventilator or g-tube.

Salary Range

At PHS, we are committed to providing specialized care for medically complex children. Every role, from direct patient care to customer support, plays a vital part in improving the lives of kids and families. The impact you make is invaluable. We are dedicated to offering fair and transparent compensation to our team members. The range for this role is $70,000 to $85,000 annually, based on experience and qualifications.

The Benefits

• Holiday Pay
• Paid Time Off
• Health and Dental insurance
• Short & Long-Term Disability and Life Insurance
• 401K with match & educational benefits
  
  

Interested candidates should apply online at, please include cover letter & resume along with salary requirements in your application.

We look forward to learning more about you & the skills you can bring to Pediatric Home Service!

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.#DME123