Intake Coordinator

MENTOR Adult Day Health, a member of the Sevita family, provides day programs for elders with complex medical or rehabilitative needs. This allows seniors to obtain quality healthcare while remaining active and involved in the community and continuing to live in their own homes. Our programs are staffed with qualified, experienced licensed nurses and caregivers who are trained to provide individual assistance to each person we serve.

Job Title: Intake Coordinator- Bilingual in Cape Verdean Creole or Portuguese preferred.

Location: Brockton Adult Day Center.

Job Type: Full-Time. Rate: $20-22 per hour

Looking for rewarding work in an organization dedicated to making a positive impact in the lives of others?

Bring your commitment to a team-based workplace that puts people first.

At Sevita, we believe every person deserves quality care and support. We're looking for a dedicated Intake Coordinator to join our team and help individuals access the services they need. If you’re organized, compassionate, and thrive in a fast-paced environment—this is the opportunity for you!

Responsibilities

• Manage and accept referrals for services.
• Communicate with clinical and operational teams to facilitate appropriate placement based on individual needs.
• Administer and track the referral process from start to finish.
• Collect, verify, and process intake demographic, insurance/payment, and referral data.
• Create and maintain new individual records and ensure intake paperwork is complete.
• Accurately input data and identify any issues that may delay documentation or placement.
• Secure and verify funding or insurance coverage.
• Complete all reporting in accordance with company and regulatory guidelines.
• Assist others by applying knowledge of policies, procedures, and available programs.
• Support emergency coverage and crisis intervention when needed.
• Collaborate with the team to resolve admission barriers.
• Build community relationships, organize events, and promote services to healthcare professionals.
  
  

Qualifications

• Bachelor’s Degree in Human Services or related field preferred.
• Two years of experience preferred (comparable experience/education combinations considered).
• Strong multitasking, communication, and organizational skills.
• Detail-oriented and self-motivated.
• Comfortable engaging with community partners and professional audiences.
• Passion for helping others and supporting organizational mission and values.
  
  

Why Join Us?

• Full compensation and benefits for full-time employees
• 401(k) with company match
• Paid time off and paid holidays
• Supportive team environment and meaningful work
• Career development and nationwide advancement opportunities
• Job stability in a mission-driven organization
  
  

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.