Inside Sales Manager - Distributor Sales

LOCATION REQUIREMENT (PLEASE READ):

This role is primarily remote; however, candidates must live within 100 miles of Lansdale, PA (19446) due to onsite collaboration requirements.

• If you live within 50 miles: this role will follow our standard hybrid schedule (3 days onsite per week).
• If you live 50–100 miles away: this role will require onsite presence up to 6 days per quarter (typically 2 days per month).
  
  

About Keystone Technologies

Founded in 1945, Keystone Technologies is a third-generation, family-owned business headquartered in the Greater Philadelphia area. A national leader in the commercial and industrial lighting industry, Keystone reaches customers across the U.S. with its mission of "Light Made Easy."

Who We Are

We’re not your typical lighting company — and we like it that way. At Keystone, we move fast, think big, and challenge the status quo to deliver on our promise of Light Made Easy. Our team thrives on new ideas, supports one another, aims high, works hard, and laughs often. And we always put people first — whether that’s our customers, partners, or each other. If you’re passionate about growing, collaborating, and making a difference, you’ll feel right at home here.

Our Core Values

• Wow Customers: Every interaction is an opportunity to show how much we care and appreciate all our customers, internal and external, so we create unique experiences that go above and beyond their expectations.
• Grow Passionately: We embrace growth through creativity, curiosity, and an eagerness to learn. Our work isn’t just about achieving more; it’s about evolving personally and professionally, transforming at every opportunity.
• Do Right: It’s not just good ethics to do the right thing; it’s good business. We uphold the highest integrity, and we do the right thing even when it’s hard. Why? Because trust is our most important currency.
• Value People: We come from a range of backgrounds, affiliations, and experiences. We honor everybody’s story and build lifelong relationships, whether with colleagues, customers, or partners, because to reach our fullest potential means empowering people to thrive.
• Challenge Convention: We refuse to blindly accept the status quo. With agility, courage, and tenacity, we continuously improve — asking tough questions, looking beyond surfaces, and not stopping to rest on our accomplishments.
  
  

What We Offer

Our benefits include medical, dental, vision, voluntary life insurance, employer-paid group life insurance, short-term disability, a 401k plan with company match, paid time off, and philanthropic opportunities.

The Opportunity

The Distribution Team has a deep understanding of our products, customers, and channel partners to initiate and maintain the sales process. The Inside Sales Manager oversees the entire Inside Sales Department and works closely with Distributor Territory Managers and other department managers within Keystone. This position is responsible for ensuring the Inside Sales team is working in the most effective ways possible to maintain Keystone’s Light Made Easy promise. This role also demands creativity, pushing boundaries to deliver outstanding results, and ensuring customers always receive a positive experience.

Your Impact

• Managing projects and delegating work to the Inside Sales Team
• Problem solving for any issues that arise with the Inside Sales Team
• Guiding and managing the Inside Sales Team to excel in every aspect of their role, ensuring optimal efficiency and performance
• Conducting thorough sales analysis, generating accurate price quotes, and providing exceptional customer service
• Serving as the link between Sales Agencies, Distributors, and Territory Managers to streamline communication and processes
• Identifying, addressing, and resolving any challenges that arise within the Inside Sales Team, ensuring smooth operations
• Working closely with other department managers, providing insight and assistance on matters related to Inside Sales
• Other duties as assigned
  
  

What You Bring

• Bachelor’s Degree preferred but not required
• 3-5 years of experience in a sales role (lighting or electronics industry experience preferred)
• Knowledge of lighting system technologies, with focus on LED technologies, lighting controls, and/or power electronics preferred
• Experience managing an inside sales team required
• Proficiency in Microsoft Office, specifically Outlook, Teams and Excel
• Outstanding customer service skills
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Strong interpersonal and relationship building skills
• Experience utilizing CRM software (Microsoft Dynamics preferred)
• Knowledge of ERP tools (Prophet 21 preferred)
• Open to potential travel to trade shows (~5-10%)
  
  

Please note that we do not accept unsolicited resumes from recruiters or employment agencies.