HR Generalist

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Description

We’re looking for an experienced HR Generalist with a passion for building and maintaining elegant, compliant, and people-centered HR practices. In this role, you’ll partner closely with leadership to support a multi-state team across the full employee lifecycle, with particular focus on compliance, benefits administration, and compensation strategy. The ideal candidate brings deep HR expertise, excellent judgment, and a service-driven mindset.

milk + honey is a thriving collection of day spas, salons, and medSPAs, dedicated to helping people relax, feel good, and prioritize their well-being. Guided by our core values- kindness, connection, integrity, inclusiveness, and excellence, we create a welcoming space where guests can unwind and enjoy high-quality self-care services. From luxurious spa and medSPA treatments to expert salon services, our team is passionate about delivering exceptional experiences that nourish the body and mind. Join us in our mission to help people relax and feel good; provide a place where guests can escape, nourish their wellbeing, and satisfy their self-care.

Essential Duties And Responsibilities

• Cross-Functional Collaboration: Create and maintain effective and productive partnerships across departments, acting as a strategic partner to both employees and leadership.Serve as a trusted partner and point of contact for team members across all locations on HR-related matters.
• Employee Lifecycle: Support onboarding, offboarding, internal transitions, and day-to-day employee needs with consistency and care.
• Compliance: Ensure compliance with all federal, state, and local labor laws—including in California, Texas, and Illinois—while upholding company standards. Refine and maintain company policies, employee handbooks, and internal HR documentation. Maintain accurate records in our HRIS and ensure confidentiality of sensitive information.
• Employee Relations & Guidance: Provide guidance and support in employee relations, performance conversations, and conflict resolution.
• HR System: Act as the subject matter expert for our HR system—understanding how it interacts with the employee lifecycle, internal processes, and policies—and support the Payroll Team on any system or policy-related escalations.
• Manager Education: Influence and administer manager training related to employee relations, HR policies, and HR systems to elevate team-wide knowledge and compliance.
• Policy & Practice Guidance: Support employees on a day-to-day basis and answer questions about policies, benefits, procedures, and company culture.
• Benefits: Lead and manage benefits programs, open enrollment, and ongoing employee education around offerings. Contribute to compensation strategies through benchmarking, pay equity review, and internal alignment.
• Compensation: Oversee compensation processes including benchmarking, salary reviews, and day-to-day compensation related administration.
• Onboarding: Assist with key components of onboarding and orientation to ensure a seamless, welcoming experience for new hires.
• People Team Projects: Stay connected to evolving departmental needs and assist with ongoing or ad-hoc People Team initiatives as needed. Contribute to the growth of scalable HR infrastructure as we expand into new markets.
  
  

milk + honey offers the following benefits:

• Competitive Compensation Plan
• Affordable Health, Dental and Vision plans after 30 days of employment
• Paid Time Off upon hire
• Matching 401k Plan
• Company Paid Basic Life/AD&D
• Internal growth + mobility
• m+h Monthly Spa Credit
• Generous Discounts on Spa, Salon, and medSPA treatments and products (based on location availability)
• Training Opportunities and Continuing Education
• LA Fitness Discount
• Parental Leave Program
• Paid Volunteer Time Off Opportunities
  
  

Why You’ll Love It Here

• Embrace Kindness: Work in a supportive environment where your well-being and the well-being of our guest come first.
• Foster Connection: Build deep, meaningful relationships with guests and team members while creating stunning looks that boost confidence.
• Integrity at Every Turn: Deliver high-quality services that you can be proud of, knowing that we hold ourselves to the highest ethical standards.
• Celebrate Inclusiveness: Join a diverse team where everyone’s unique style and perspective are celebrated.
• Pursue Excellence: Thrive in a space where ongoing education, creativity, and personal growth are at the heart of everything we do.
  
  

milk + honey holdings, llc is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Requirements

Qualifications

• 5+ years of HR Generalist experience, ideally in a multi-location or hospitality/service environment.
• Strong working knowledge of employment law and HR compliance, especially across CA, TX, and IL.
• Demonstrated experience managing benefits and compensation processes.
• Proficiency in HRIS systems and documentation best practices.
• Impeccable organizational and interpersonal skills.
• A calm, professional demeanor with high EQ.
• PHR, SPHR, SHRM-CP or SHRM-SCP certification is a plus.