Housing Community Supports Program Manager

The Program Supervisor will lead a team of 5 community based Care Coordinators/Case Managers who work with clients across several programs at our St. Regis Village campus in Hayward. The Program Supervisor is responsible for the daily program operations of direct service programs and will manage direct service, administrative, fiscal, and quality improvement functions that promote the highest element of service provision for the direct care staff and clients they work with.

This is a Tuesday to Saturday Schedule

Responsibilities

• Meet clients where they are to implement consumer-centered services that are needs-driven, strengths-based and culturally relevant.
• Manage flow of referrals, intakes, and discharges of participants and ensures accessibility and welcoming of all people.
• Be an available and engaged manager, supervise staff including hiring, training, and performance evaluations. If applicable, provide individual and group supervision to interns collecting clinical experience and hours for licensure in their chosen field.
• Hold staff accountable to job roles, contract goals, collaboration and reporting standards.
• Constantly challenge the status quo and look for opportunities for continuous quality improvement and implement systems for CQI.
• Assure that services are provided in compliance with all funders, including documentation, grant management, presentations, and reports.
• Communicate effectively and conscientiously utilizing strength-based language and philosophy throughout all aspects of program management and supervision.
• Participate in the delivery and attendance at trainings for the purposes of agency, professional, and personal development.
  
  
  

Qualifications

• Three years of management, administrative and leadership experience in the social service field.
• Bachelor’s degree strongly preferred, Associates Degree required.
• Demonstrated capacity leading diverse and multi-disciplinary teams toward a common goal required.
• Demonstrated intermediate proficiency in Microsoft Word/Excel, ability to type 45 WPM.
• Valid California driver’s license, personal vehicle, and proof of personal vehicle insurance coverage. DMV printout required.
  
  
  

Benefits/Perks

• Highly competitive compensation $90,000 per year
• Fully paid medical, dental, vision, and life insurance coverage for employees and children
• 32 days off (PTO/Holiday), increasing with tenure, plus your birthday
• 403b with BACS matching contribution
• After a year of service, $3000 in student loan debt payment, tuition reimbursement or CEUs
• One month PAID sabbatical after 8 Years - not charging PTO
• Annual holiday party, staff appreciation events
• Significant internal growth opportunities
  
  
  

Bay Area Community Services is a CARF accredited non-profit, community-based agency celebrating more than 70 years of serving Alameda, Sacramento and Solano Counties by providing mental health and social services. BACS’ mission is to uplift under-served individuals and their families by doing whatever it takes. We are proud to be one of the leading agencies producing real outcomes to tough social problems. BACS owes its reputation as an innovator to our innovative and entrepreneurial staff. www.bayareacs.org

How to apply:

Submit a resume with a cover letter highlighting your relevant experience.

BAY AREA COMMUNITY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER