HIM Representative

We are so glad you are interested in joining Sutter Health!

Organization

NCH-Novato Community Hospital

Position Overview

Receives and processes requests for medical record copies within appropriate timeframes according to state and federal law. Prepares, scans, indexes, and performs quality assurance on patient documents entered into the electronic health record. Analyzes records for incomplete or missing deficiencies in accordance with medical staff bylaws. Locates and tracks legacy records. Coordinates merges of medical records across systems and physical charts, ensuring completeness and accuracy, following all policies and procedures.

Job Description

These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). Job Description modifications for union represented position are subject to CBA guidelines.

Job Accountabilities

Assignment Specific Responsibilities

• May perform one or more of the following functions:
• Ensures routine requests for medical records, including subpoenas, are processed within operational guidelines for timeliness, following all applicate policies and procedures, state and federal law.
• Prepares, scans, indexed, and performs quality assurance review of patient documents in the electronic health record. Identifies and reports use of unapproved forms. Provides appropriate education to departments that perform point-of-service scanning.
• Locates and tracks legacy records as appropriate.
• Coordinates merges of medical records across systems and physical charts, ensuring completeness and accuracy, involving upkeep of the Enterprise Master Patient Index (EMPI), following all policies and procedures.
  
  

Communication

• Consistently communicates with individuals with respect, kindness and understanding. Is honest and clear, treats sensitive information confidentially, is perceived as positive and demonstrates quality services.
• Maintains personal contact with manager(s) to ensure understanding of all assignments, the goals of the team and of the organization. Participates in individual and section meetings.
  
  

Performance Management

• Ensures delivery of business results by meeting or exceeding all individual operating metrics.
• Plans and organizes work so Individual Operating Metrics and Service Level Agreement objectives are realized.
• Recognizes and communicates potential issues to his/her team leader as appropriate.
• Consistently takes responsibility for learning knowledge and skills required to perform own job responsibilities effectively and apprising self of relevant policies and processes.
• Enhances professional growth and development through participation in educational programs and in-service meetings, as appropriate.
• Continually uses insight and feedback from others to assess own performance, identify gaps between desired and actual performance, and improve own performance.
  
  

Education

HS Diploma or General Education Diploma (GED)

Typical Experience

2 years recent relevant experience

Skills And Knowledge

Knowledge of The Joint Commission (TJC) standards, California Medical Information Act (CMIA), Centers for Medicare and Medicaid Conditions of Participation (COP), Title 22, AAAHC (ASC), IMQ, and other state and federal laws as appropriate

Knowledge of changes in laws relating to release of information by regular attendance of Regional, State and National seminars.

Basic knowledge of anatomy and physiology.

Familiarity with HIM within the Revenue Cycle.

General knowledge of all areas related to Document Imaging/Forms Management and how they interrelate.

Ability to communicate ideas both verbally and in writing to influence others using one-on-one contact and group discussions.

Physical Activities And Requirements

See required physical demands, mental components, visual activities & working conditions at the following link: Job Requirements

Job Shift

Days

Schedule

Part Time

Shift Hours

4

Days Of The Week

Monday, Thursday, Tuesday, Wednesday

Weekend Requirements

None

Benefits

Yes

Unions

No

Position Status

Non-Exempt

Weekly Hours

20

Employee Status

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $0.00 to $0.00 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.