Healthcare Data Operations Analyst

Your Quest: Help make a big difference in healthcare access

At Quest Analytics our team members can fulfill their quest to work in an innovative, collaborative, challenging and flexible environment supportive of personal growth every day. The team is driven to make healthcare more accessible for all Americans. We’re looking for a dedicated full-time Data Analyst to join our team. You will dig deep into complex, interworking systems and apply thoughtful data analysis strategies to uncover root causes, identify trends and develop solutions that support business decisioning. Additionally, you will support ad hoc data analysis request and ongoing metrics reporting to enhance operational efficiency and business intelligence.

What You'll Do

• Independently research and analyze healthcare provider and outreach data discrepancies or issues as reported by internal teams, leveraging SQL queries, excel based comparisons and other various analysis tools.
• Operationally respond to urgent and/or exploratory data requests (represented by Azure DevOps work items) from stakeholders and internal partners, providing timely and insightful analysis results within defined turnaround times and due dates.
• Independently navigate internal database structures with little to no direction
• Develop, maintain and enhance recurring reports to track requested data performance points and trends.
• Apply critical thinking and structured analytical approaches to complex data challenges within multiple interdependent systems.
• Translate intricate technical data findings into business friendly insights, ensuring clarity for non-technical audiences.
• Write and optimize complex SQL queries to extract, validate and analyze data from multiple sources.
• Build and maintain Excel based reports. Including pivot tables, charts and formulas to support business operations.
• Work closely with internal teams, including various engineering scrum teams, stakeholders, and various internal partners to provide timely and accurate data insights.
• Identify trends and patterns that indicate data integrity issues and proactively work to support improvements.
• Utilizing internal tools, maintain clear documentation of investigations, queries and resolutions to support knowledge sharing and process optimization.
• Be a creative thinker with a focus on continuous improvement
  
  

What It Requires

• Degree in Data Analytics, Information Systems, Business Management, related degree, or equivalent experience.
• 3+ years of experience defining, implementing, and evaluating process strategies and improvements.
• 3+ years of experience working with healthcare data.
• Advanced proficiency in SQL (writing complex queries joins and aggregations).
• Expertise in Excel including advanced formulas, pivot tables, and data visualization techniques or similar comparison tools.
• Strong ability to independently investigate, analyze and solve complex data problems.
• Experience working with stakeholders to proactively extract needed parameters to develop meaningful data analysis.
• Experience with business rule data validation and transformation
• Experience with ad hoc data analysis and supporting ongoing metrics reporting.
• Ability to translate complex data analysis findings into actionable business insights.
• Proven successful experience collaborating and interacting with professional engineering team(s), in an analyst role, to achieve objectives results
• Experience with data validation and ETL processes
• Microsoft Azure experience / knowledge is a preferred
• Able to create clear, concise, detail-oriented data analysis designs from specifications or verbal communications.
• High attention to detail including effective client communications and proven ability to manage multiple, competing priorities simultaneously.
• Ability to multi-task and prioritize in a fast-paced, fluidic environment
• Excellent interpersonal skills, ability to collaborate and work successfully with teams across the organization.
  
  

We are not currently engaging with outside agencies on this role.

What You’ll Appreciate

• Workplace flexibility – you choose between remote, hybrid or in-office.
• Company paid employee medical, dental and vision
• Competitive salary and success sharing bonus
• Flexible vacation with no cap, plus sick time and holidays
• An entrepreneurial culture that won’t limit you to a job description
• Being listened to, valued, appreciated -- and having your contributions rewarded
• Enjoying your work each day with a great group of people
  
  

Apply TODAY!

careers.questanalytics.com

About Quest Analytics

For more than 30 years, we’ve been improving provider network management one groundbreaking innovation at a time. 95% of America’s health plans use our tools, including the eight largest in the nation. Achieve your personal quest to build a great career here.

Visa sponsorship is not available at this time.

Quest Analytics provides equal employment opportunities to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected]

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly. We are not currently working with additional outside agencies at this time.