Health Center Manager (Bilingual English/Spanish)

Job Description

Position Summary:

Plaza del Sol Family Health Center is located in the heart of Corona, Queens. In preparation for an upcoming expansion of the site, we are seeking a full-time Health Center Manager to join the leadership within our second largest family medicine practice at the Urban Health Plan.

The Manager of Plaza del Sol will assist with the operational management of the day-to-day functions of the facility in accordance with current federal, state, and local standards, guidelines, and regulations that govern the organization. The individual will support the direct supervision and management of office and administrative positions and support the site's leadership with successful operations.

Key Duties

• Assist the Admin/Site Director with the general day-to-day operations of Plaza del Sol Family Health Center.
• Provide supervision for the front desk staff (PSR), patient advocates, cash collectors and intake specialists. This includes hiring, performance management, training, supervision, and disciplinary meetings.
• Provide training to newly hired staff and ongoing feedback and training for existing staff.
• Assist in scheduling department working hours, personnel, and work assignments as necessary or required.
• Maintain and monitor daily & monthly schedules (providers & line staff).
• Responsible for the cash collection process including daily reconciliation.
• Record and follow-up on patient grievances and provide updates to the administrator/site director.
• Perform weekly inspections of the facility to assure that established policies and procedures are being implemented and followed and reports findings to
• Identify and report daily operational issues including but not limited to staff and/or provider coverage and equipment malfunction.
• Ensure that adequate supplies and equipment are on hand to meet the day-to-day operational needs of the organization.
• Ensure that the facilities are maintained in a clean and safe manner for patients and staff.
• Assist with the supervision and coordination of special projects.
  
  

Minimum Qualifications

• Bachelors Degree in Health Administration, Public Health, Business Administration, or other related field of study required.
• 5 years of experience working in the healthcare sector, with a minimum of 2 years' experience working as a manager with direct reports.
• Bilingual English/Spanish is required.
• Proven record and abilities focused on electronic health records.
• Excellent communicator and motivator.
  
  

Starting Compensation: Minimum: $70,000 per annum; Maximum: $85,000 per annum.

As a full time associate at Urban Health Plan, you'll enjoy:

• Fully funded Health Insurance for you/ 73.5% funded Health Insurance for your family
• Dental, Vision, and Prescription Coverage
• 401(k) Retirement Savings (including 3% annual employer contribution)
• Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!)
• Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
• Entertainment Discount Programs
• Employee Assistant Program
• Eligibility to apply for Public Service Loan Forgiveness Program (PSLF)
• Fitness Discounts and Perks through our medical plan.
• $50,000 term life Insurance
  
  

About Urban Health Plan

At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 50 years ago. That tradition continues today by promoting excellence in everything that we do.

UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.

Job Requirements