Guest Service Agent - Night Audit
Peachtree Group
Date: 4 days ago
City: Chandler, AZ
Contract type: Part time
Availability to work Thursday - Saturday 11PM-7AM, this is a PT role
This position is responsible for processing check-ins/outs, running the night audit, emailing reports, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Qualifications
Behaviours
Preferred
Team Player: Works well as a member of a group
Dedicated: Devoted to a task or purpose with loyalty or integrity
Loyal: Shows firm and constant support to a cause
Experience
Required
1 years: Hotel Front Desk
Preferred
1 years: Night Audit - preferred
This position is responsible for processing check-ins/outs, running the night audit, emailing reports, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Qualifications
Behaviours
Preferred
Team Player: Works well as a member of a group
Dedicated: Devoted to a task or purpose with loyalty or integrity
Loyal: Shows firm and constant support to a cause
Experience
Required
1 years: Hotel Front Desk
Preferred
1 years: Night Audit - preferred
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