General Manager
Firebirds Wood Fired Grill
Date: 2 days ago
City: Memphis, TN
Contract type: Full time

Job Details
Description
Position Overview:
Our General Managers oversee the entire restaurants operations, including: guest satisfaction, menu execution, achieving company goals, and leading by example. We expect our General Managers to provide perfect examples of hospitality inspiring our team members to accomplish our mission. General Managers must be relentless about every subtle detail, as they impact the restaurants overall operations. Our General Managers are responsible for maintaining high standards throughout all operations, including but not limited to food quality, service execution, and positive team environment. Our General Managers play an active role in the dining room and must maintain a pleasant and encouraging manner.
What We Expect Of You
Firebirds is an Equal Opportunity Employer.
Description
Position Overview:
Our General Managers oversee the entire restaurants operations, including: guest satisfaction, menu execution, achieving company goals, and leading by example. We expect our General Managers to provide perfect examples of hospitality inspiring our team members to accomplish our mission. General Managers must be relentless about every subtle detail, as they impact the restaurants overall operations. Our General Managers are responsible for maintaining high standards throughout all operations, including but not limited to food quality, service execution, and positive team environment. Our General Managers play an active role in the dining room and must maintain a pleasant and encouraging manner.
What We Expect Of You
- Oversees the entire restaurant operation—front and back of house
- Responsible for overall guest satisfaction
- Ensures menu adherence
- Strives to achieve company goals
- Oversees financial performance
- Oversees scheduling for all front and back of house team members
- Conducts inventory bi-weekly in a team effort
- Supervises ordering for front and back of house operations
- Responsible for development of the management team and hourly staff
- Maintains high standards for food quality and level of service
- Set the standard of sincere hospitality to the team and the guests
- Partners with front of house, back of house, and chef management team
- Excellent earning potential
- Participation in monthly Profit-Sharing Plan
- Comprehensive training
- Three weeks paid time off a year
- 401k + company match
- Competitive benefits — Medical, Dental, Vision, & Life Insurance
- New restaurant openings — several growth opportunities for all team members!
- Holiday closures — closed on Christmas and Thanksgiving Day; early closures on Christmas Eve!
- 2+ years high volume, full service restaurant experience as a General Manager
- Warm, passionate, and committed to the industry
- Excellent communication skills
- Ability to remain calm, cool, and collected under pressure
- Self-Actualized and motivated
- Self-discipline; maintained professional appearance
- Butchering experience preferred
- Scratch Kitchen Experience preferred
Firebirds is an Equal Opportunity Employer.
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