Fraud Operations Risk Governance Manager (Remote)

SUMMARY: Leverages banking experience and fraud expertise to establish and drive the governance of fraud management activities including risk assessments, processes, frameworks, and reporting, under the oversight of the Director of Corporate Fraud as second line of defense. Relies on strong subject matter expertise to ensure documents, projects, programs, procedures and line of business initiatives consider fraud risks, with regulatory and compliance expectations and the scope and mandate of the enterprise fraud policy. Collaborate with Enterprise Risk/Operational Risk Management, in the performance of RCSA's to ensure fraud risk and controls are identified and gaps are mitigated. Serves as the Corporate Fraud Division (CFD) day to day point of contact to areas of the bank concerning fraud governance and operational risk management, representing the CFD on related functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.

• Develops, owns, maintains, updates, and reports on comprehensive risk assessments, including enterprise fraud risk assessment, deposit fraud risk assessment, new services and products assessments and other, to identify potential gaps in controls and recommend enhancements.
• Leverages the fraud taxonomy, channels and entities where fraud may occur, and controls the environment to create and follow a methodology for assessing the risk and control adequacy for fraud management at the Bank under the oversight the Director of Corporate Fraud.
• Partners within and outside of the CFD including Operational Risk, lines of business, and other stakeholders to deliver and continually improve the risk assessments, identifying control gaps that require attention. Reviews new business initiatives against the current control framework and stays up to date on emerging fraud threats and patterns in partnership with CFD Management to identify and document emerging control gaps.
• Ensures the program, procedures, and supporting processes map to the scope and duties of the fraud policy.
• Under the direction and oversight of the Director of Corporate Fraud, will serve as primary contact and, in most instances, the voice of CFD on matters of governance, testing, evidence, and attestation. Builds processes and documentation of the various fraud related processes into the fraud framework to support ongoing expected requests.
• Tracks and, in many cases, drives the resolution of issues identified by the CFD and assigned to CFD for resolution. Partners in and outside of CFD with accountable parties and stakeholders to manage the issues to resolution.
• Identifies and assists with the implementation of improvements to processes covered within that framework as requested.
• Performs other related duties at the direction of the Director of Corporate Fraud.
• Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
• Adheres to Bank policies and procedures and completes required training.
• Identifies and reports suspicious activity.
  
  

EDUCATION

Bachelor's degree or an equivalent combination of education and experience

Experience

• 10 years of banking experience specifically within financial crime or second line with the direct experience managing a fraud and operational risk assessment in a banking environment
• Experience in establishing new Corporate operational fraud risk programs or initiatives with large, complex financial institutions
• Experience working with auditors and Senior Executives, in a highly regulated environment
  
  

CERTIFICATES, LICENSES, REGISTRATIONS

• CFE or similar certification
  
  

Knowledge, Skills And Abilities

• Knowledge of federal laws, rules, and regulations to include PCI, REG CC, REG E, UCC, FCRA, BSA/AML, Elder Financial Exploitation guidance, OCC Fraud Risk Management 2019-37
• Proven accountability for procedure and process mapping
• Knowledge of federal laws, rules, and regulations to include PCI, REG CC, REG E, UCC, FCRA, BSA/AML, Elder Financial Exploitation guidance, OCC Fraud Risk Management 2019-37
• Proven accountability for procedure and process mapping