Food and Beverage Operations Manager

About MML:

At McGuire Moorman Lambert Hospitality (MML), our mission is to create some of the world’s most memorable hospitality experiences—where food, design, service, and storytelling come together seamlessly. Led by Larry McGuire, Tom Moorman, and Liz Lambert, MML is known for its refined, character-driven approach to hospitality, rooted in creativity, quality, and a deep sense of place.

About Hotel Saint Vincent:

Originally established in 1861 and thoughtfully restored in 2021, our 75-room boutique hotel is nestled on the corner of Magazine and Race streets in the Lower Garden District of New Orleans. The property offers much more than a place to stay—it's an immersive destination featuring a coastal Italian restaurant, a French Vietnamese-style café, several bars (including Paradise Lounge and the exclusive Chapel Club), a pool and courtyard, the ByGeorge boutique, and a private event space.

If you’re excited about leading operations in a dynamic and historic environment, we’d love to hear from you. Please submit your resume today!

What we are looking for:

Hotel Saint Vincent is seeking a talented and motivated Operations Manager to oversee daily hotel operations, while supporting the property’s leadership team. The ideal candidate will be highly organized, guest focused, and passionate about cultivating a positive workplace culture while ensuring exceptional service in an upscale boutique environment.

Why you’ll want to work for MML:

• Competitive Salary + Bonus Potential
• Beverage Education Reimbursement
• Paid Time Off
• MML Property Discounts (Hotel, Restaurant, Retail)
• Health Benefits
• Medical, Dental, Vision, Disability, Life, and Pet Insurance
• Retirement Benefits
• Parental Leave
• Advancement and Promotion Opportunities
• Community Service Opportunities
• Relocation Assistance
  
  

What you’ll do:

• Support the General Manager in overseeing daily hotel operations, serving as Manager on Duty when needed to ensure a seamless guest experience.
• Support department managers in front-of-house, back-of-house, and rooms operations.
• Monitor and maintain service standards, promptly addressing issues or concerns.
• Assist with scheduling, labor management, and payroll oversight to ensure operational efficiency.
• Partner with the General Manager and leadership team to develop and implement strategies for operational excellence and guest satisfaction.
• Handle guest feedback, inquiries, and concerns with professionalism and care.
• Lead by example by training, mentoring, and coaching team members to foster a culture of genuine hospitality, accountability, and teamwork.
• Monitor financial performance, track expenses, and help optimize labor and operational costs.
• Ensure compliance with health, safety, and regulatory requirements.
• Collaborate across departments to ensure smooth communication and guest service.
• Contribute to the ongoing development and enforcement of standard operating procedures (SOPs).
  
  

Requirements:

• 3-5 years of full-service supervisory or management experience in the hotel or hospitality industry, ideally in an upscale environment.
• Proven ability to foster a positive workplace culture where employees feel motivated and supported.
• Excellent organizational and communication skills.
• Financial acumen with experience in labor management and cost control.
• Ability to problem-solve in a fast-paced environment while maintaining professionalism.
• Familiarity with hotel systems and operational procedures.
• Flexibility to work evenings, weekends, and holidays as required.
  
  

Physical Requirements:

• Essential Functions: Must meet the physical demands to perform critical job functions successfully. Reasonable accommodations are available for individuals with disabilities.
• Communication: Regularly required to talk or hear.
• Manual Dexterity: Use hands or fingers to handle or feel objects, tools, or controls.
• Mobility: Often required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.
• Environmental Exposure: May include exposure to extreme heat, cold, or varying work environments.
• Lifting: Occasionally lift and move up to 50 pounds.
• Vision: Requires close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
• Work Environment: Noise level is usually moderate.
  
  

If an offer is accepted for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information.

By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend for all qualified applicants to be given equal opportunity and for selection decisions to be based on job-related factors.oper

More detail about Hotel Saint Vincent part of MML Hospitality, please visit https://culinaryagents.com/entities/313933-Hotel-Saint-Vincent