Field Installation Technician
Nextlink Internet

Company Description
Nextlink is an internet service provider delivering high-speed Internet and voice services throughout Texas, Oklahoma, Kansas, Nebraska, Iowa, and Illinois to residential, business, and government customers. Using fiber optics and fixed wireless technology, Nextlink serves the underserved enterprise, commercial, and residential markets of rural suburban Texas. Nextlink is committed to integrity, accountability, and providing superior customer satisfaction through professionalism and honesty. The company is focused on contributing to the prosperity of the communities it serves and delivering cost-effective solutions.
Role Description
This is a full-time on-site role for a Field Installation Technician located in Lawton or Altus, OK. The Field Installation Technician will be responsible for installing and maintaining fixed wireless systems, resolving issues through troubleshooting, and ensuring customer satisfaction through effective communication and customer service. The technician will work closely with clients to address their needs and guarantee a smooth installation process.
Qualifications
- Ability to troubleshoot technical problems
- Driving the best possible customer experience possible
- Strong communication and customer service skills
- Experience in cabling and installation of internet services
- Commitment to customer satisfaction and delivering high-quality service
- Ability to work independently and as part of a team
- High school diploma or equivalent; technical certifications are a plus
- Valid driver's license and reliable transportation
- Physical ability to perform work, including lifting up to 50 pounds and working in various weather conditions
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