Field Applications Scientist, Proteomics

Overview

Bruker is one of the world’s leading analytical instrumentation companies enabling scientist to make breakthrough discoveries and develop new application that improve the quality of human life. Our high-performance products and high-value life science and diagnostic solutions are trusted by leading businesses, institutes, and scientists worldwide. Today, more than 8,500 employees at over 90 locations are working on this permanent challenge to make the world a better place.

Bruker Daltonics has an opening for an Application Scientist located in New England (MA, CT, VT, NH, ME)

The successful candidate will provide on-site applications support for proteomics and biopharma LC-MS customers to ensure highest level of customer satisfaction. This includes support for the complete integration of the LC and MS systems, and training to ensure that the customer can successfully utilize the system for the desired application.

Responsibilities

• Following the initial installation of a new LC-MS system, provide on-site training, and demonstrate the complete solution for the customer’s application(s). Pro-actively follow up with customers to ensure customer's satisfaction.
• Maintain up to date knowledge of products and software tools. Communicate regularly with the factory and regional applications team to obtain timely information on new products, software and applications.
• Provide the necessary technical information during customer training courses to give the best possible customer support.
• Liaise with the Service Team for customer support issues, ensuring the completion of customer application-related inquiries and escalations as needed.
• Support the commercial Sales Team with advanced technical information and presentations on-site or via Webex to support sales cases.
• Regular travel to the Billerica, MA and San Jose, CA applications labs for training updates and to support pre-sales applications work, when available.
• Assist in the preparation of new LC-MS training materials and collateral.
• Utilize phone & WebEx to provide remote technical assistance for questions relating to the LC-MS connectivity and to provide support regarding specific methods and workflows.
  
  

Qualifications

• A minimum of 8 years of related experience with a Bachelor’s degree; or 6 years experience and a Master’s degree; or 3 years experience and a PhD
• Mass spectrometry, HPLC, proteomics and/or small molecule analysis experience
• Degree in chemistry/biochemistry or life/analytical science.
• Experience with all Bruker software products highly desirable.
• Experience with MS Office.
• Excellent communications and presentation skills.
• Ability to interact with customers and in-house staff, with varying levels of knowledge and technical expertise.
• Ability to prioritize in a rapidly changing commercial environment.
• Self-motivation, and a willingness to work with others toward a shared goal.
• Willingness to travel, as frequent travel is required.
  
  

At Bruker, base salary is part of our total compensation. The estimated base salary range for this full-time position is between $87,000.00 and $138,000.00 and provides an opportunity to progress as you grow and develop within a role. The base salary for the role will depend on a several job-related factors, including, but not limited to education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge and travel requirements for this position.

Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program and paid time off including vacation, sick time, holidays, and more.

Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions