Express Service Representative
Rydell
Date: 17 hours ago
City: Grand Forks, ND
Salary:
$18
per hour
Contract type: Full time

Rydell Auto Center is seeking an Express Service Representative to join our growing team in our Oil & Lube department, also known as PDQ. The primary purpose of this position is to serve as a liaison between customers and PDQ Technicians and provide excellent customer service.
At Rydell Auto Center, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Rydell is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.
$1,000 Signing Bonus paid out in first year!
Our Company Vision
To Be So Effective That We Are Able To Be Helpful To Others
Our Promises to Our Guests
Schedule/Pay
At Rydell Auto Center, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Rydell is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.
$1,000 Signing Bonus paid out in first year!
Our Company Vision
To Be So Effective That We Are Able To Be Helpful To Others
Our Promises to Our Guests
- One low price, plain and simple, always
- Relaxed shopping experience
- Financial solutions for today and your future
- Real cash value for your trade
- The right vehicle at the right time
- You can’t buy the wrong vehicle
- Dependable service to meet your needs
- Unconditional dedication to excellence
- Honesty and integrity in all decisions
- Respecting the uniqueness of every individual
- Encouraging you to make a difference
- Championing your lifelong learning
- Supporting you and your family
- Giving back to your community
Schedule/Pay
- Above-average wage of $18/hour
- Schedule availability between the hours of 7am to 6pm and every other Saturday
- Above average health, vision, and dental insurance with family and child coverage
- Short- and long-term disability insurance and life insurance at group rates
- After 1 year, a 401(k) with company matching dollars up to 4%
- Paid time off
- We also offer great “in-house” benefits including discounted services, an employee vehicle purchase program and paid time off to volunteer.
- Greet walk-in customers and assess needs.
- Obtain vehicle and customer information.
- Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
- Sell services to customers and coordinate service with technicians when needed and requested.
- Explain completed work and all charges to customers.
- Cashier duties as assigned
- Manage a small group of technicians to help them achieve their maximum potential.
- Excellent time management: ability to organize and manage tasks at various stages of completion.
- Professional appearance and excellent interpersonal and communication skills.
- Demonstrate commitment to the needs of the team.
- Basic computer/typing proficiency.
- Ability to work with minimal supervision.
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