Executive Director, Primary Care Service Line

About Marinhealth

Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.

MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.

Company

Prima Medical Foundation dba MarinHealth Medical Network

Work Shift

8 Hour (days) (United States of America)

Scheduled Weekly Hours

40

Job Description Summary

The Executive Director - Primary Care Service Line oversees and manages the Primary Care service line and processes within MarinHealth Medical Network’s (MHMN) purview under the direction of the President. Responsible for ensuring quality of care, patient-first focus, and adequate patient access in daily operations through fiscal responsibility, resource allocation, continual process improvement, quality assurance, and collaboration with physician and administrative leadership. Works with the specialty leadership teams toward the end goal of comprehensive care through organizational strategies and clinically integrated, quality outcomes. Develops service lines that meet the needs of the patient population and tracks progress against stated goals or milestones. Contributes to strategic planning, direction, and goal setting for the clinical service line in collaboration with senior management. Establishes departmental policies, practices, and procedures that have a significant impact on the organization and works collaboratively with medical staff, leadership, medical directors, nursing, and other members of the healthcare team in implementing “best practice” guidelines and protocols to support high-quality services.

Pay Range

Job Requirements, Prerequisites and Essential Functions:

$182,728 - $250,120

Qualifications

License & Certifications:

• Active RN licensure in California (Or ability to obtain by start date)
  
  

Education

• Bachelor’s Degree in Health Care Administration, Business Management, Business Administration or a related field.
• Graduate of accredited school of nursing required sufficient education to obtain a valid California RN license, highly desired.
• Masters degree is highly desirable.
  
  

Experience

• 8-10 years experience in a multi-clinic ambulatory healthcare environment.
• Knowledge/experience with EMR and/or practice management systems (use of Epic a plus)
  
  

Essential Functions And Responsibilities

• Manages and develops the Primary Care service line operations and staff to ensure optimal performance and efficiency.
• Routinely assesses community health needs and clinic programs; implements appropriate new programs and adapts existing programs to maintain and improve quality of care and services
• Monitors and analyzes business processes for effectiveness and efficiency.
• Creates, develops, implements, and monitors initiatives to maximize service line performance and achieve key operational goals.
• Acts as a liaison between practice leaders, staff, and senior management to address business needs.
• Ensures compliance with organizational policies and procedures and offers expertise in resource management.
• Possesses excellent communication skills (verbal and written) for internal and external stakeholders.
• Leads projects as needed within MHMN as well as with affiliates, ensuring business goals are met.
• Demonstrates meticulous attention to detail in all areas of responsibility.
• Provides solutions to complex business issues and identifies areas for continuous improvement.
• Ability to drive to/from various clinic locations (requires a California Driver’s License and automobile insurance in good standing).
• Adherence to MHMN’s Behavior Standards of Excellence (see full description), including, but not limited to:
• Exceptional customer service
• Respectful communication with patients, physicians, and coworkers
• Professionalism in all work-related interactions
• Effective teamwork
• Safe work environment
• Positive attitude
• Perform all other duties as required or assigned.
  

Performance Requirements

• Prioritize projects and deadlines.
• Identify, analyze and resolve operational problems.
• Evaluate and make recommendations for continuous quality improvement.
• Reliability and professionalism.
• Exceptional customer service skills.
• Excellent verbal and written communication skills.
• Proficiency in MS office products.
• Excellent analytical and problem-solving skills.
  
  

Reasonable accommodation(s) to qualified individuals with disabilities are available as part of the application step. If an accommodation is needed, please contact Human Resources at 415-925-7040 or email [email protected] to initiate the process.

"MarinHealth is a diverse community of people with many different talents. We seek candidates whose work experience has prepared them to contribute to our professional, C.A.R.E.S standards (Communication, Accountability, Respect, Excellence, and Safety) . These behavioral standards help us create a healing environment for patients and colleagues alike. By committing to them and holding ourselves accountable, we can build trust and ensure clear communication.

At MarinHealth, our top priority is the well-being of our employees, patients, and community. As such, we require all employees to receive necessary immunizations, including the measles, mumps, varicella, and seasonal flu vaccinations as a condition of employment and annually thereafter. Additionally, the continued recommendation to obtain a COVID + booster vaccination status. We understand that some individuals may require medical or religious exemptions from these requirements, and we remain committed to prioritizing the health and safety of all. Thank you for helping us in our efforts to maintain a healthy and safe environment.

The compensation for this role listed on this posting is in compliance with applicable law. The selected candidate’s compensation will be determined based on the individual’s skills, experience, internal/market equity factors, and qualifications. This posted minimum and maximum range represents the minimum and maximum of what we reasonably expect to compensate for the position. Furthermore, all compensation decisions are ultimately determined in accordance with our compensation philosophy. Compensation for positions covered by collective bargaining agreements are governed by the agreements in the aforementioned document."