Executive Director Operations Primary Care

Job Description

Under the direction of a Medical Group Market Vice President, the Executive Director provides effective leadership and creates a culture of accountability for Medical Group operations including excellence in patient and caregiver safety, quality assurance of care, patient experience, equity, patient access to care, financial stewardship, caregiver engagement, and growth.

Along with offering a chance to work in a stable, strong, mission-based environment, this role provides the opportunity to experience Montana’s diverse culture and incredible landscape. You’ll be able to explore abundant outdoor recreational opportunities, including skiing, hiking, and fishing, as well as stunning national parks and forests, all within hours of where you’ll call home. Becoming a part of the Intermountain team means gaining a family and finding a place to plant your roots.

Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental, and vision coverage. But health is more than a well-working body: it encompasses body, mind, and spiritual well-being. To that end, we’ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling, and paid time off. We also offer financial wellness tools and retirement planning.

With this position, you are eligible to participate in an annual pay-for-performance opportunity (“AP4P”). This plan enables Intermountain Health to provide leaders with an additional performance compensation opportunity. The AP4P opportunities are calculated as a percentage of your base salary. Awards are paid out based on attainment of selected Intermountain Health Board-approved goals.

To show our commitment to you and assist with your transition into our organization, we may offer a sign-on and relocation bonus when applicable.

The Executive Director of Medical Group Operations is responsible for:

• Leading medical group operations for the assigned portfolio of clinics within the Montana market.
• Developing and managing budgets for areas of responsibility, reviews and analyzes budget and other management reports.
• Preparing proposals and business cases that deliver on strategic imperatives. Understanding and responding to competitive threats in the market.
• Providing guidance, support, and opportunities for growth and development to help individuals reach their full potential as leaders and other employees. This includes fostering a culture of mentorship, providing resources and training to enhance leadership skills, and actively supporting the professional growth and development of team members.
• Maintaining an operational knowledge of all organizational policies and procedures and ensures compliance with these. Participates in relevant learning activities to keep abreast of current issues, trends, and research.
• KPI performance for portfolio using Intermountain operating model. Demonstrates ability to influence direct and non-direct reports to meet Medical Group goals. Contributes to the success of the achievement of KPIs for the market, region and medical group.
• Inspiring managers and staff to high standards of care while maintaining productivity ratios.
• Partnering to support physician, APP leaders on performance and supports other employee performance management.
• Partnering with physician, APP leadership and service lines to build and strengthen collaborative practices that meet community needs.
• Working closely with physician and APP leaders to recruit and retain physicians and APPs.
• May have regional service line accountabilities in addition to operational accountabilities.
  
  

Qualifications

• Bachelor’s degree in healthcare or another relevant field is required.
• Five years progressive healthcare leadership or practice management experience is required.
• Demonstrated effective communication and interpersonal relations skills.
• Demonstrated strong computer skills, including proficiency in word-processing, spreadsheet, and advanced computer applications (i.e., database or presentations)
• Master’s degree healthcare or a related field is preferred.
• Strong history in Primary Care clinic leadership and operations is highly preferred
  
  

Physical Requirements

Physical Requirements

• Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
  
  

Location:

Intermountain Health St Vincent Regional Hospital

Work City

Billings

Work State

Montana

Scheduled Weekly Hours

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$66.41 - $102.52

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn More About Our Comprehensive Benefits Package Here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.