Event Coordinator

Are you ready to launch your career in a fun, fast-paced environment? Do you thrive on connecting with people and making an impact while enjoying a competitive salary and benefits package? If you’re nodding your head yes, we want to talk to you! We are seeking a proactive, energetic, detail-oriented Events Coordinator where you'll have the opportunity to showcase your event management skills and create exceptional customer satisfaction every step of the way. With this position, you’ll have the opportunity to join our award-winning team and contribute to the ongoing success of our renowned Embassy Suites Greenville Downtown Riverplace and Hampton Inn Riverplace hotels.

About Us

At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H.

PASSIONATE – Passionate with the spirit to serve.

EXCELLENCE – Committed to excellence that inspires results.

ADAPTABLE – Adjust, adapt, and overcome.

COMMUNITY – Creators of a collaborative community invested in growth.

HUMBLE – Humble, trustworthy, and transparent.

They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive. If you want to elevate your hospitality career and work in a team spirited, collaborative environment, apply with us today.

What You'll Do

As Event Coordinator in the Sales department, you will be responsible for the details and execution of all on site

Group Meetings & Events. You will be assisting and supporting the Sales Team on a daily basis.

Specifically, your essential functions will be to perform the following tasks to the highest standards.

To organize, plan and prioritize your duties by developing plans and goals.

Be the liaison with the sales team, the client and the Ruth’s Chris catering team to ensure all events are

executed to the highest standards.

Timely communication to internal and external clients via telephone, email, written documents or in

person.

Handling phone calls, e-mails and greeting clients for Catering and Events in a professional, courteous

manner.

Inputting programs in booking systems and coordinating site visits.

Creating and communication of documents including but not limited to BEOs, group resumes, floorplans,

post event reports, and post event communication to clients.

Confirming payment and finalizing billing arrangements for all Events.

Assist with all group client requests and deliver on the client’s expectations.

Make decisions and solve problems by analyzing and evaluating the issues and determine the best

solution for the client.

Ensure high quality service by communicating and assisting others to understand the guest needs.

Participate in customer site inspections and assist with the sales process as necessary.

Other duties as necessary based on business needs.

Regular attendance to Sales and BEO Meetings.

Oversee set-up of meeting room at Hampton Inn Riverplace and facilitate all details with client, including

F&B.

Education And Experience

Preferred 2+ years of hotel experience or events experience.

Knowledge of Hilton Systems; OnQ, PEP and Delphi is a plus.

Exceptional verbal and written communication skills.

Ability to cultivate a productive team that embodies PEACH.

Ability to work in a fast-paced, high-pressure environment where priorities are constantly changing.

Ability to work weekends, overtime and/or irregular hours

Physical Demands

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodations may be made to enable

Individuals With Disabilities To Perform The Essential Functions.

Must be able to stand for prolonged periods of time.

Must be able to lift up to 15 pounds.

Must be able to navigate various departments of the organization’s physical premises.

Affirmative Action/Eeo Statement

Hospitality America, LLC provides equal employment opportunities to all employees and applicants for

employment and prohibits discrimination and harassment of any type without regard to race, color, religion,

age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity

or expression, or any other characteristic protected by federal, state, or local laws.

Additional Information

This job description in no way states or implies that these are the only duties to be performed by the employee

filling this position. Employees will be required to follow any other job-related instructions and to perform any

other job-related duties requested by management. Management has the right to add to, revise, or delete

information in this job description. Reasonable accommodation will be made to enable qualified individuals with

Disabilities To Perform This Position's Essential Functions.

This document does not create an employment contract, implied or otherwise, other than an “at will”

employment relationship.