Dispatcher/CSR

Benefits:

• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
  
  
  

Benefits/Perks

• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities
  
  
  

Job Summary

We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. we are an AC company looking for someone who is business minded. you will be answering calls, scheduling jobs, ordering parts for techs, scheduling inspections, and registering units.

Responsibilities

• Receive inbound calls
• Collect and document information from callers
• Prioritize calls according to the level of urgency and membership
• Transmit job information to the appropriate tech
• Dispatch tech to location
• Monitor status of the whole team
  
  
  

Qualifications

• High school diploma/GED
• Previous experience as a Dispatcher or in a similar position
• Excellent typing and data entry skills
• Understanding of best practices and procedures for high stress situations
• Strong verbal and written communication skills
• Highly organized with the ability to multitask and prioritize projects
• Ability to work well under pressure