Discharge Coordinator

AHMC HealthCare


Date: 1 day ago
City: Whittier, CA
Contract type: Full time
Assessment

  • Does the initial screening of all elective inpatient admissions related to
    • Appropriateness of admission
    • Coordinates and supervises data and reporting needs. Provide timely discharge planning.
    • Coordinates out-of-area transfers as well as third party contractual arrangements and supervise ground transportation, home health and durable medical equipment.
    • Appropriate resource utilization
    • Coordinates the pre-admission screening and education of the identified patient populations
    • Documents patients admitted directly through Pre-Admissions in the laptop system and forwards the information on to the Case Managers as appropriate with discharge planning concerns and the initial discharge-planning screen.
    • Utilization and documents patient admitted directly.
Technical And Job Specific Skills

  • Ensures facility compliance with federal and state regulations involving the Case Management practice.
  • Answers inquires and educate patient, family, MD and hospital employee on discharge follow up.


Assists Case Managers with Patient Transfers and Discharges

  • Frequently contact with case manager, charge nurse, bedside nurse, outside facilities to obtain and verify and/or provide information regarding the discharge follow up.
  • Utilizes Interqual - Screening criteria for all admissions and observations status patients.
  • Collaborate with all respective departments to ensure patient flow during the admission and transfer process.
  • Interacts with the Admitting Md as appropriate involving the Physician Advisor as needed for inappropriate admits transfers and level of care.
  • Assist case manager on initial screening of all elective inpatient admission related to level of care, appropriateness of admissions, discharge needs, third party contract arrangements, appropriate resource.
  • Utilization and documents patient directly.
  • Appropriately prioritize work activities.


Performance/Process Improvement

  • Is aware of and follows all hospital and department process policies and procedures.
  • Is knowledgeable of Improvement performance/process improvement (P.I.) methodology.
  • Offers performance/process improvement.


Guest/Interdepartmental Relations

  • As observed by representatives of management, all interactions are conducted in a professional manner.
  • Consistently exhibits appropriate phone protocol.
  • Consistently contributes to the team effort (e.g., assists co-workers when need is observed or upon request, offers constructive suggestions).


Productivity

  • Maintains high productivity and performs efficiently regardless of whether the work volume is high or low.
  • Appropriately prioritizes work activities.
  • Responds to difficult situations with self-control and a positive attitude.


Key Success Factors

  • Readily accepts work assignments in a positive manner.
  • Performs work that is accurate, neat and consistent.
  • Documentation is legible.
  • Reports safety issues and equipment failures appropriately.
  • Projects a professional image, follows the hospital dress code policy and/or department requirements.
  • Wears hospital ID badge at all times on duty.
  • Sensitive information including, but not limited to, patient records, charts, hospital documents and employee information is kept confidential without exception.
  • Employee reports to work each regularly scheduled work day.
  • Minimum Education Preferred Bachelors of Science/Nursing or Bachelors of Health Care Administration.
  • Minimum Experience 2 -3 years’ experience in an acute care setting preferred. Working knowledge of InterQual IS-SI Milliman and Robertson Managed Care guidelines, Erickson Life Skills (Age Competencies), Medicare Part A and Part B, Medic-Cal NCQA, HEDIS and other criteria as identified by the Quality/Care Management Department. Working knowledge of Care-M.A.P. development and implementation. Working knowledge of managed care and capitation.
  • Preferred Certifications Current and valid CA LVN.

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