Director, Strategic Insights

Who We Are

Consumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for consumers. Our team is made up of truth tellers, change agents, and consumer advocates who investigate and build coalitions to fight for fairness and justice in the marketplace for consumers. We leverage our evidence-based approach to demand safer products, a healthier environment, and equitable services for everyone.

Our mission starts with you. We offer medical benefits that start on your first day as a CR employee that include behavioral health coverage, family planning and a generous 401K match. Learn more about how CR advocates on behalf of our employees.

Overview

CR’s Enterprise & Strategy team is the driving force behind our organization. This team leads our strategic vision and planning, overseeing initiatives that enhance our operational effectiveness, drive impact for consumers, improve the marketplace, and position CR for long term success.

As Director, Strategic Insights you will build a nimble, insight-rich function that brings the outside in. This role is critical to deepening CR’s understanding of consumer trends, competitive dynamics, and broader societal, technological, and regulatory shifts, while also identifying emerging opportunities in new domains and industries that could shape CR’s future. Reporting to the Chief Strategy Officer, you will be hands-on in surfacing timely, actionable intelligence to inform strategic decision-making and enterprise priorities.

If you are interested in putting your business savvy to work for change, we’re looking forward to hearing from you.

This position is hybrid. Candidates should reside within 75 miles of Yonkers, NY. This position is not eligible for visa sponsorship or relocation assistance.

How You’ll Make An Impact

The Director, Strategic Insights serves as a leader and active contributor, working across teams to deepen CR’s understanding of consumers and markets, develop data-driven models to uncover new opportunities, and shape the organization’s long-term strategy. On a regular basis, you may:

• Lead competitive and market intelligence efforts across CR’s core categories and new growth spaces.
• Deliver clear, actionable insight briefs and opportunity scans to senior leaders and cross-functional teams.
• Leverage AI tools and modern research platforms to enhance speed and depth of analysis.
• Collaborate closely with teams to support future-facing strategic bets, including potential M&A.
• Work with internal data and analytics teams to ensure alignment and complementarity, avoiding duplication and driving efficiency.
• Lead agile, cross-functional project teams and establish strong working norms and deliverables cadence.
  
  

About You

You’ll Be Highly Rated If:

• You have deep expertise in market intelligence, competitive strategy, or strategic insights.
• You have strong analytic and synthesis skills and are able to separate signal from the noise and translate it into enterprise-level insights and strategic implications.
• You bring experience using modern research tools, AI-powered platforms, or foresight techniques.
  
  

You’ll Be One Of Our Top Picks If

• You are able to serve multiple internal clients with a consultative and enterprise-first mindset.
• You are an excellent communicator, skilled at producing and sharing insight products for executive audiences.
  
  

FAIR PAY AND A JUST WORKPLACE

At Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation informed by location, as well as the candidate’s particular combination of knowledge, skills, competencies, and experience. It is expected that most qualified candidates will fall near the middle of the posted salary range. We have three locations: Yonkers, NY, Washington, DC and Colchester, CT. We are registered to do business in and can only hire from the following states and federal district: Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Texas, Vermont, Virginia and Washington, DC.

Salary ranges

• NY/California: $200K-$225K annually
• DMW/Massachusetts: $190-$215K annually
• Colchester, CT and additional approved CR locations: $165K-$190K
  
  

Consumer Reports is an equal opportunity employer and does not discriminate in employment on the basis of actual or perceived race, color, creed, religion, age, national origin, ancestry, citizenship status, sex or gender (including pregnancy, childbirth, related medical conditions or lactation), gender identity and expression (including transgender status), sexual orientation, marital status, military service or veteran status, protected medical condition as defined by applicable state or local law, disability, genetic information, or any other basis protected by applicable federal, state or local laws. Consumer Reports will provide you with any reasonable assistance or accommodation for any part of the application and hiring process.