Director of Training and Team Development

Fresh Baguette is a fast-growing, artisanal bakery known for its high-quality standards and modern atmosphere. The company was founded in Bethesda, MD in 2013, to bring fresh, made-from-scratch organic breads, pastries, sweets, and croissant items inspired by bakeries in France to the DMV area. We have expanded to eight retail locations, two production bakeries, and a thriving wholesale business. We serve coffee shops, restaurants, hotels, and grocery stores with fresh products every day, 365 days a year.

Our mission is to offer our customers unique moments of indulgence that are delicious to every sense. We are passionate about quality and take great pride in everything we do. This value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere.

Director of Training & Team Development

Location: Primarily field-based across DC, Maryland & Virginia (70–80%); 20–30% based in Rockville and Germantown, MD

Salary: $100,000 – $120,000 | Full-Time, Salaried

Reports to: Head of Operations

Supervises: Departmental Trainers, Field Trainers, Training Coordinators (current and future)

About Fresh Baguette

Fresh Baguette is a rapidly growing artisan bakery with a reputation for quality, consistency, and operational excellence. With 8 thriving locations and 10 more on the horizon, we're scaling fast — and we need a training leader who can move with that pace. This is an opportunity to shape the way our people learn, grow, and lead as we expand across the DMV.

Your Mission

We're looking for a business-minded, execution-driven Director of Training & Team Development to design and deliver the training systems that power Fresh Baguette's growth. Your role will be to build scalable, cross-functional programs that prepare our teams to open new bakeries, and to run our operations with excellence. You'll drive real business impact by making sure every team member — from retail to production to Sanitation to logistics — is ready to perform from day one.

What You'll Own

Build & Scale Our Training Infrastructure

• Design and launch a company-wide training strategy that enables scalable growth across all departments — retail, production, logistics, sanitation, and corporate.
• Create unified frameworks for onboarding, SOPs, and certification while allowing flexibility for department-specific needs.
• Partner with leaders across departments to assess skill gaps and prioritize workforce development efforts.
  
  

Deliver Business-Critical Learning Programs

• Build training paths that prepare front-line employees and managers to deliver Fresh Baguette standards at scale.
• Implement a blended learning model using in-store coaching, structured classes, and digital modules.
• Ensure training and certifications are not just created, but executed in the field and tracked through completion.
  
  

Develop & Mobilize Internal Talent

• Equip store and department managers with tools to train effectively and confidently.
• Build leadership development programs to grow high-potential team members into management roles.
  
  

Drive Performance & Accountability

• Define success metrics to track training impact on store performance, speed to productivity, and team engagement.
• Continuously optimize training content based on feedback, outcomes, and business goals.
• Foster a culture of operational excellence and continuous improvement.
  
  

What You Bring

• 5+ years in a training leadership role within a multi-site, fast-paced environment (hospitality or food industry preferred).
• Proven success building training programs from the ground up.
• Strong cross-functional collaboration and leadership skills.
• Excellent communication, facilitation, and project management abilities.
• Hands-on, field-oriented approach — you're as comfortable coaching in a bakery as you are presenting in a boardroom.
• Proficiency in LMS platforms or training tools a plus.
• Bachelor's degree required; Master's in Business or related field is a plus.
  
  

Logistics & Requirements

• Frequent travel across Fresh Baguette locations (70–80% field-based).
• Open availability, including occasional weekends and holidays.
• Valid driver's license and reliable transportation.
• Authorized to work in the U.S.
  
  

Why Fresh Baguette?

Lead a high-impact, people-focused function at a fast-growing artisan brand. Help build a company where talent and culture scale hand in hand. Work with a passionate, driven team that values quality and innovation.

Perks Include

• Free daily lunch
• 401(k) with company match
• Health and dental insurance
• Paid time off
• Employee discounts
• Anniversary rewards and growth perks
  
  

Learn more about us at https://www.freshbaguette.net/

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