Director of Memory Care

The Arbor Company


Date: 2 days ago
City: Fort Myers, FL
Contract type: Full time
Statement Of Job

The Solana Garden Director shall be responsible for the total care of the Memory Care residents. Duties include but are not limited to the following:

Care Management

  • Conduct initial Needs and Risk assessments prior to move-in.
  • Conduct reassessments quarterly and with change of condition.
  • Communicate with ED and family when a level of care change is indicated.
  • Track monthly weights, vital signs on all residents; intervene as required.
  • Oversee all dementia programs by daily rounds and clinical supervision.
  • Develop alliances with Third Party Providers and meet with them regularly to discuss at-risk residents and those on case load.
  • Attend to all residents with emergency medical needs and train staff to follow emergency medical protocols; audit compliance with emergency alert system.
  • Monitor the recording of all relevant information to Communication Log and resident record, to include Monthly Summaries when required.
  • Maintain resident files in compliance with state guidelines; audit/thin resident records according to established schedule.

Medication Management

  • Oversee pharmacy set-up and relationship for all new residents.
  • Train new Med Techs as required and complete initial competency assessment.
  • Complete competency assessment annually for all working Med Techs.
  • Audit MARs monthly, to include Narcotic Count, and maintain Medication Variance Log.
  • Conduct bi-monthly Med Tech meetings.
  • Report all medication errors to corporate or state personnel as appropriate.
  • Respond to all Pharmacy QA visits and reports.

Staff Management

  • Interview and hire Resident Care staff.
  • Orient new staff and assign them to Mentors.
  • Complete initial competency assessment of all new Resident Care staff.
  • Establish and monitor staff schedule and care assignments for staff, including tardiness and absences.
  • Monitor staff documentation and feedback on all residents, especially those with changes of condition.
  • Hold bi-monthly staff meetings to include at least one formal in-service training session per month.
  • Document staff compliance with in-service training requirements and follow-up with staff as necessary.
  • Provide formal evaluations of staff as scheduled and informal counseling as needed.
  • Maintain staff appreciation for all Resident Care staff.

Business Management

  • Control labor hours according to approved budget.
  • Utilize departmental spend-down sheet to control costs.
  • Assist in marketing community by providing tours as requested.

Risk Management, Quality Assurance and Compliance

  • Conduct or provide proper body mechanics in-service at least twice yearly.
  • Provide initial training to all staff on infection control and emergency procedures.
  • Monitor staff compliance with CPR and First Aid training.
  • Participate in monthly safety committee meetings.
  • Investigate all resident injuries and develop appropriate interventions
  • Follow risk intervention protocols (Shared Risk Agreements)
  • Investigate all employee injuries and manage staff released to light duty.
  • Conduct audits of emergency alert system
  • Maintain OSHA guidelines as they affect Resident Care department.
  • Investigate any allegation of resident abuse in compliance with state and corporate standards.
  • Track clinical indicators and report monthly for Quality Assurance Program.
  • Respond to any state survey in a timely manner.

Resident and Family Relations

  • Respond to resident and family concerns with kindness and compassion.
  • Maintain frequent in-person and phone contact with residents and families
  • Train Resident Care staff to focus on customer service.
  • Demonstrate good customer service and the “Arbor Attitude” at all times.

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